CBR Tempo Status

Scheduled MLS Downtime - Wed., Nov. 4th - Late Night to Early morning

Tech Support — Mon, 02 Nov 2009 13:05:55 +0000

The Tempo MLS system will be completely offline and unreachable beginning late in the evening on Wednesday, November 4th through the early morning hours of Thursday, November 5th. This downtime will facilitate a hardware move to a more robust and secure facility in in California.

Anticipated downtime schedule (approximate)
MLS offline: 11pm Wednesday Evening
MLS restored: 7am Thursday Morning

Tempo 5 Connection Issues Resolved 11/26/08

Tech Support — Thu, 27 Nov 2008 00:31:34 +0000

The issue with the router that was preventing the Tempo 5 system from being reached has been corrected. The problem was not with the Tempo system, CBR or the MarketLinx hardware. The issue was with a router that handled most of the Internet traffic to the hosting facilities where the CBR hardware is hosted. We apologize for any problems the system outage may have caused you.

Tempo 5 - MarketLinx DNS Issues 11/26/08

Tech Support — Wed, 26 Nov 2008 19:48:36 +0000

MarketLinx is currently experiencing some DNS issues at their hosting facilities. This is causing problems connecting to the Tempo 5 system. This is affecting a number of Boards and MarketLinx is working to get the matter resolved quickly. At this time they do not have an estimated time when the problem will be resolved. We apologize for any problems this may cause you.

Tempo Maintenance Downtime - 10/24/08 10:30PM EST

Tech Support — Fri, 24 Oct 2008 20:28:50 +0000

Marketlinx will be performing server maintenance beginning at approximately 10:30PM EST 10/24/2008 to apply necessary, regular security patches to the Tempo servers. Our vendor expects the downtime to be a matter of only several minutes.

Scheduled Downtime - Thursday, August 7, 2008

Tech Support — Wed, 06 Aug 2008 14:03:43 +0000

Our vendor will be performing necessary server maintenance Thursday, August 7th. The downtime should begin approximately 4 am and will continue to approximately 7am.

CBR Tempo Down 07/30/08 12:00

Tech Support — Wed, 30 Jul 2008 16:38:18 +0000

The Tempo system is currently experiencing problems. MarketLinx is aware of the problem and working to resolve the issues.

Realtor.com Listing Not Displayed

Tech Support — Fri, 27 Jun 2008 14:43:26 +0000

Realtor.com Listing Not Displayed

There is currently a problem with the data feed from Tempo to Realtor.com. This problem is preventing some listings from displaying on the site. Tempo and Realtor.com are both aware of the problem and currently working to resolve it. We do not have an estimate time for repair. When the problem is resolved, all listings affected by this disruption will be updated and corrected.

6/27/08

Problems Accessing Tempo

Tech Support — Fri, 20 Jun 2008 20:15:49 +0000

If you are currently experiencing issues accessing Tempo, we have received information that one of the major Internet upstream providers is currently having network issues. This upstream provider is one of many that make up the backbone of the Internet.

Please note that the Tempo server is up and accessible, but for reasons due to Internet backbone issues, you may be affected where the connection is not possible.

If you are in this situation where you are receiving a “Page cannot be displayed” or otherwise receiving search results instead of the Tempo login page, please contact your Internet provider to make them aware of the situation.

Mapping Verification & Property Type Concerns

Tech Support — Wed, 14 May 2008 21:21:11 +0000

Tempo Mapping - Check Your listing for Mapping Accuracy

When adding new listings or making changes to existing listings, Tempo will prompt to verify the map location for your listing. When this screen appears, please take the opportunity to verify that the map location is correct for your listing. If it is not, this window is meant to give you the opportunity to correct the map location of the property.

To correct or double check the map location of your property: first open up your listing in Listing Maintenance. Then click the “Map” button at the bottom. The red dot indicates the current map location. Left click on the correct map location, and click Ok in the upper left corner of the screen.

Additionally, when entering a listing to ensure best automatic mapping accuracy, make sure you have correctly filled out Street Number, Street Name, Street Direction, City, and Zip Code. Of these, ensure Street Direction is set (especially if the road has 2 direction designations). Also ensure the city you are entering is the mailing address city.

Property Types in the MLS
When you are searching for residential properties or listing a residential property, ensure you are selecting the correct property type(s). Brief explanations of the new property types are listed below:

NOTE: The Attached and Detached options are NOT in reference to the garage.

COA - CONDO ATTACHED
- Condo properties do not own the ground they sit on, ATTACHED shares a wall with another condo.

COD - CONDO DETACHED
- Condo properties do not own the ground they sit on, DETACHED means it DOES NOT share a wall with another condo.

SFA - SINGLE FAMILY ATTACHED
- Single family properties own the ground they sit on, ATTACHED means it shares a wall with another single family home, such as a Fee Simple property.

SFD - SINGLE FAMILY DETACHED
- Single family properties own the ground they sit on, DETACHED means it DOES NOT share a wall with another single family home, it is a stand alone property.

MLS Downtime - Friday May 9th-10th

Tech Support — Fri, 09 May 2008 19:09:37 +0000

MLS Downtime - Friday, May 9, 2008 11pm - Midnight

Tempo will be down Friday evening for scheduled maintenance. This downtime is necessary to correct some errors on Tempo. The CBRMLS Tempo system will be completely offline and unreachable between the hours of 11pm and Midnight.

Timeline for Friday, May 9, 2008:
Tempo unreachable - 11pm
Full MLS functionality restored - 12am (midnight)