April 30, 2008 by Tech Support.

The issue that was preventing the CBR listing and photo data from being sent to Realtor.com has been corrected. The data is now being sent successfully. At this time all of the missing data should be caught up. If you find any instances where this is not the case please contact CBR Technical Support.

Posted in MLS Updates, System Notification | No Comments »

April 29, 2008 by Tech Support.

REALTOR.COM Update Problems

We have been informed Realtor.com is currently having an issue receiving updates. This includes price changes, new listings, photos, etc. They are currently working on the issue and we will post information once we have received information that this issue has been resolved.

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April 4, 2008 by Tech Support.

Tempo 5 Status Update
Outstanding Tempo Issues and Recently Resolved Issues since Conversion

Please note some  issues have been previously discovered and resolved. This list only reflects recent items.

Resolved/Added Items:

• Added SqFt Tax Record to CMA report, CMA buyer report, and CMA Wizard field list.
  (This is done for Residential listings, all other categories should be completed next week)

• Sold Non MLS listings can now be entered as normal (Broker/Office level access only)

• Realtor.com should be getting all updating listings at this time.

• Image count number should now match number of photos of listing.

• Isolated History transactions that were not appearing should be appearing now

• Photo comments that were out of sync with their according photos should be syncing correctly now

If you discover a particular listing experiencing any of the above issues, please email tech support at techsupport@columbusrealtors.com

Working to Resolve:

• Days on Market field irregularities due to Archive data problems

• Archive data incomplete or incorrect for some listings

• Prospects set to auto-notify but email not sent from Tempo

• Buyer Full Report will be set as default report on Client Gateway

• Head broker offices cannot modify listings for all associated offices

• SqFt Tax Source field not autopopulated with “Realist” on new listing

• Attachments cannot be viewed on many listings

• Expired date search will not return listings if other statuses are entered. 
  (Expired listings must be searched separate from Active, Sold, etc.)

• Erroneous punctuation after last email address when sending an email causes error (e.g. some@one.com;some@two.com; will not work because of the last semicolon)

• CMA report statistics box shows at the bottom of each page. Will suppress to only show at the end and display totals for ALL properties.

• Photo instructions field (print shop requests) does not show all available options.

• Isolated incidents of errors when attempting to open listing attachments

• Searching expired listings will return no or limited results in certain cases

• Auto-population by Tax ID has limited working capability. Please use auto-population by address for the time being.

Additions To Be Added

• Add Invisible Fence as selectable criteria on the Residential Amenity field.

• Client Gateway will default to Buyer Full Report rather than Buyer Short Report

• Raise contact limit for farming searches to 100

• Add Sq Ft Tax Record to all Quick CMA reports

• Area Association link to be added to My Sidebar
   

Noteworthy Items

• History currently shows “History Report” as the default report. For a more detailed history report, select “New History Report” from the upper left corner select box when in a particular listing history.

• Automatic searches switched to auto-notification on are turned to off overnight. This is caused when your search returns more than 500 results. If your search returns less than 500 results, simply resaving the search as-is may resolve the issue.
  

Posted in MLS Updates, System Notification | No Comments »

April 1, 2008 by Tech Support.

REALTOR.COM Update Problems

Please be aware that there are currently problems with the REALTOR.COM update process to the CBR portion of their site.  They are aware of this problem and are working to resolve it.  We will update this page with information about the resolution as soon as possible.

Posted in MLS Updates, System Notification | No Comments »