Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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You searched for: Year of 2013

Search Results:
· MLS Tip: Property Description Field   08/23/2013
· MLS Downtime: Wednesday, August 20 – 5-8:30am   08/20/2013
· Tempo/Fusion Email Delivery Restored (Blacklist)   08/16/2013
· Supra Functionality Restored – Manual Sync Required   08/16/2013
· Tempo/Fusion Email: Some MLS Client Email Blocked   08/16/2013
· Supra Update Server is Down   08/16/2013
· School Districts: Similar Names in Many Counties   08/13/2013
· ColumbusRealtors.com Website Down – Not MLS   08/11/2013
· Crime Alert: Cash and Medicine Stolen from Open House   08/07/2013
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MLS Tip: Property Description Field

 

MLS Tip:  Property Description Field

The #2 policy violation that we see in the MLS is for “Unallowable Data in Property Description/Additional Remarks.”  The most common violations for showing instructions in this field are as follows:

  • 24 Hour Notice to Show
  • Curb Offers Only
  • No showings Thursdays after 5 p.m.  Request 24 hour notice.

Please remember to always place showing instructions in the agent to agent remarks field.  In 2011 the MLS Committee with approval from the Board of Directors changed the name of this field from “Remarks” to “Property Description.”  The intent is to encourage REALTORS® to enter only characteristics of the property in the property description data field..

Additionally, builder names and names of model homes are not allowed in the property description field when the builder is involved in the sale of the property.  However, builder names are permitted in the property description data field on resale listings.

It is permissible to put “See A2A remarks” or “tenant’s rights” in the property description field.

MLS policy reads:

1.01.06 – Unallowable Data in Property Description/Additional Remarks       $ 25 Data Maintenance Fee

Examples of data to be excluded but not limited to this list would be names, phone numbers, web sites, e-mail addresses, logos, slogans, showing instructions, self-promotional statements, etc.  Names of model homes and builders are to be excluded on new construction listings but are permitted on resale property listings.  REALTOR® will receive an immediate warning. There shall be only one warning per licensee during each six-month period (Jan. – Jun. and Jul. – Dec.) Additional offenses of the identical data field occurring within the same six-month period (Jan. – Jun. and Jul. – Dec.) will be assessed an immediate data maintenance fee.

Please call Karen Thompson at 614-475-4000, ext. 270 or e-mail her at mlspolicy@columbusrealtors.com if you have any questions.

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08/23/2013

MLS Downtime: Wednesday, August 20 – 5-8:30am

Please be aware that the MLS will be offline and unavailable Monday morning, August 21st from 5:00-8:30am.

This is planned downtime to install the latest version of the Fusion/Tempo software.

SCHEDULE:
Wednesday, August 21, 5:00-8:30am – Tempo/Fusion MLS offline and unavailable

If you experience problems using Tempo or Fusion after the upgrade, first hit the F5 (function key) at the top of the keyboard or the “refresh/reload” button at the top of the browser window.

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08/20/2013

Tempo/Fusion Email Delivery Restored (Blacklist)

Marketlinx has resolved the issue with Tempo/Fusion email being “black-holed” or “blacklisted”.  Listing and prospect email should now be delivered normally.

Reminder:  Spam filters and blacklists are a fact of email communication.  Please review the article below to learn what you can do to keep MLS email servers OFF blacklists.

Please Help Email Get Through” (Note that while this article references AOL specifically, the same principles apply to all email providers.)

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08/16/2013

Supra Functionality Restored – Manual Sync Required

eKey users can now perform a manual sync to update their key.  Full Supra server functionality has been restored at this time.

An overnight server issue caused the automatic sync to fail.  The issue has now been resolved and should function normally going forward.

 

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Tempo/Fusion Email: Some MLS Client Email Blocked

Technical Support has received several reports of blocked or undelivered email from Tempo/Fusion.  This means that email sent to your client may not be delivered.   There is currently a problem with MLS (Marketlinx) servers appearing on black lists.  Agents may recieve a “bounce-back” email that serves as a failure notice.  However, the email may also “disappear” into an internet “black hole” without notice.

Our MLS vendor, Marketlinx, is working to resolve the matter and remove the affected servers from the black listings as soon as possible.  Please be aware of the situation.  At this time, it is advisable that you check with your clients to ensure they are receiving listing emails (including prospect email).

You can help MLS email be delivered and keep MLS servers off black lists.  Read the article on the MLS Welcome screen entitled “Please Help Email Get Through” (Note that while this article reference AOL specifically, the same principles apply to all email providers.)

 

 

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In Memoriam: Jim Owen

Please click the link below to see the obituary notice:

http://www.weirarendfuneral.com/obits/obituary.php?id=326220

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Supra Update Server is Down

Supra key servers were down last night. Keys did not update.  Supra is currently working to resolve the problem.

Display Key users:  you can contact KIM Voice to obtain an update at (888) 968-4032.

Smartphone eKey users:  you cannot use the KIM system to update your phone.  Smartphones cannot be updated until server functionality is restored.

We will post the update on the MLS Welcome Screen when Supra server is back up.

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School Districts: Similar Names in Many Counties

MLS TIP: SCHOOL DISTRICTS
We are seeing an increase in the number of violations for the school district field.  Please be aware that all school districts in Ohio are in the school drop down list.  We suggest that you use the drop down list rather than just typing in the school district name.  There are several school districts in different counties with the same or similar names and you may inadvertently select the wrong one.  Some of the most common ones we see are:

Hamilton CSD 903 Butler County vs. Hamilton LSD 2505 Franklin County
Highland LSD 5205 Medina County vs. Highland LSD 5902 Morrow County
Lakewood CSD 1817 Cuyahoga County vs. Lakewood LSD 4504 Licking County
Northridge LSD 4509 Licking County vs. Northridge LSD 5710 Montgomery County

Another example is that “Plain LSD 7615 Stark County” is frequently being selected instead of the “New Albany Plain LSD 2508 Franklin County.”  

Please remember to always review your listing before it is submitted to the MLS to avoid these type of unintentional violations.  If listing input is completed by an office admin or secretary, listings should be reviewed by the listing agent soon after they are entered.  All MLS warnings, fees and fines are the responsibility of the listing agent, regardless who input the listing.

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08/13/2013

ColumbusRealtors.com Website Down – Not MLS

Please be aware that the Columbus REALTORS website is currently experiencing issues and “server application” errors.  This appears to be affecting only the association website.  The MLS sites for Fusion, Tempo, and Realist do not appear to be directly affected.

If you normally access MLS from the link on Columbusrealtors.com, please use the addresses below until the association website has been resolved.

Tempo:  http://cbrmls.columbusrealtors.com

Fusion:  http://cbrmls.fusionmls.com

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08/11/2013

Crime Alert: Cash and Medicine Stolen from Open House

Click link and log in to read full story:

http://www.columbusrealtors.com/Alerts/default.aspx

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08/07/2013