Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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You searched for: Year of 2015

Search Results:
· Holiday Schedule: Closed for Memorial Day   05/22/2015
· My Sent Email Enhancement: View Count and Timestamp for Auto-Email – May 11   05/07/2015
· Inbox/News Feed Enhancements for Auto-Email and Portal – May 11   05/07/2015
· Realist Downtime: System Maintenance – Early Sunday Morning, May 3rd – 12am-6am   05/01/2015
· Announcement: Windows XP Support Ending on May 1, 2015   04/27/2015
· Realist Downtime: System Update Monday, April 27   04/23/2015
· Realist Service Restored as of 4/16/15 1:00pm EDT   04/16/2015
· Updated MLS Policy Violation and Data Maintenance Fee Manual now available.   04/14/2015
· Super Sunday Open House – Deadline April 10   04/09/2015
· Inbox: New Portal Navigation Options   04/06/2015
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Note: Most posts prior to 11/2012 are not available in the archive.

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Holiday Schedule: Closed for Memorial Day

The Columbus REALTORS association headquarters will be close on Monday, May 25 in observance of Memorial Day. The association will open for normal business hours on Tuesday at 8:30am.

Schedule:
Monday, May 25, 2015 – Closed
Tuesday, May 26, 2015 – Open at 8:30am

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05/22/2015

My Sent Email Enhancement: View Count and Timestamp for Auto-Email – May 11

On May 11, Auto E-mails will be able to see a View Count and Last Viewed Timestamp when viewing Atomatic E-mails on the My Sent E-mails page.

To view the screen, go to the Contacts tab and click My Sent E-mails, then select Automatic. From here there will be two new columns of information. The View Count will show how many times a user has clicked to view their newsfeed for the automatic e-mail and the Timestamp will show the last time that newsfeed has been viewed.

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05/07/2015

Inbox/News Feed Enhancements for Auto-Email and Portal – May 11

On May 11, FBS will release several improvements relating to the News Feed in automatic e-mails and portals.

Viewing Automatic E-Mails – News Feed Menu
Just as before, when a user clicks on a link in an automatic e-mail, the link opens to that listing highlighted in the News Feed. A News Feed icon will now be shown on the left side of the screen. The number next to the icon indicates how many listings have not been read by the user. By default, the News Feed shows all listings with unread listings in white and read listings in grey. Listings become marked as read when the user views the listing report on the Detail tab, or when they click the Mark All as Read button.

If the user has portal access, when they click to view listings from an auto e-mail, they will have an expanded menu available underneath the News Feed and they will be able to rate listings and view their Favorites, Likes, and No Interest listing collections.

Regardless of whether the user has Portal access, they will have access to your contact information by clicking on your photo at the top of the News Feed menu.

Portal Changes – News Feed
When using the portal, the Inbox has been relabeled as the News Feed to make moving between automatic e-mails and the portal a seamless process. When a user logs into the portal, the landing page will be the News Feed. If the user is not associated with an automatic e-mail, they will go to the search results page for the search that appears at the top of their Saved Searches.

Although the default page that users see after logging in has been changed, they can still access the original My Account page at any time by clicking on the My Account link in the upper right corner.

New Setting for News Feeds – Allow Statuses that No Longer Match Search Criteria
Since the News Feed shows a record of all the listings the user has received, it is now possible to allow listings to stay in the News Feed even if the listing has changed status to no longer match the original search criteria. This applies to the News Feed when accessed from either an auto e-mail or from the portal. By default, all statuses allowed by the MLS will be allowed in to stay in the News Feed.

If you want to change the default statuses allowed in Auto E-Mails and the Portal, go to the Preferences Menu and select Portal Preferences. Under the Portal Preferences section, you have access to the setting called Allow these statuses in the portal news feed for listings that no longer match.

If you would like to exclude statuses for appearing for a specific portal contact, go to the Contacts Menu and select Contact Management. Select the user, click on their Portal tab, and select Change Settings.

You can then select which statuses appear for that specific contact when they view the News Feed.

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Realist Downtime: System Maintenance – Early Sunday Morning, May 3rd – 12am-6am

CoreLogic will be performing system maintenance on the early morning of Sunday, May 3rd beginning at May 3rd 12:00 AM (midnight) through May 3rd 6:00 AM.   Realist will be unavailable during this maintenance period.

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05/01/2015

Announcement: Windows XP Support Ending on May 1, 2015

Please be aware that as of May 1st, 2015 the MLS Technical Support staff will no longer be able to support MLS related software issues that occur under the Windows XP operating system. Microsoft discontinued support for Windows XP in April of 2014 and as a result FBS (the company that makes Flexmls) discontinued support in late 2014. We have strived to continue supporting XP as a member benefit but it has become impossible to do so. If you have questions about this policy change please contact Bryan Dean at bdean@columbusrealtors.com.

Important Support Information:

Windows Vista the latest versions of Firefox, and Google Chrome
Windows 7 Internet Explorer 10 and the latest versions of Firefox and Google Chrome
Windows 8 Internet Explorer 10 (Internet Explorer 11 under Windows 8.1) (Desktop mode only), and the latest versions of Firefox and Google Chrome
Mac OSX 10.6+ (Intel only) the latest versions of Firefox, and Google Chrome (Safari is supported on Mac OSX  10.8 or newer)

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04/27/2015

Realist Downtime: System Update Monday, April 27

An update to Realist will be installed on the evening of Monday April 27th.  Realist may be unavailable for several hours during that installation process.

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04/23/2015

Realist Service Restored as of 4/16/15 1:00pm EDT

Realist experienced an unexpected outage as of 4/16/15, 11:37am EDT that lasted until approximately 1:00pm EDT.

We apologize for the inconvenience.

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04/16/2015

Updated MLS Policy Violation and Data Maintenance Fee Manual now available.

An updated version of the  MLS Policy Violation and Data Maintenance Fee Manual has been uploaded to the MLS Reference Materials section of the Columbus REALTORS® association website.

Click here link below to be taken to the website.

When you visit the page, you’ll be asked to provide your License Number (Generally a 6 or 10 digit number, example of 455688 or 2015000001)  and MLS Office ID (5 Digit number, example of 01455)

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04/14/2015

Super Sunday Open House – Deadline April 10

Super Sunday Open House – Deadline to register tomorrow (April 10)

Columbus REALTORS® Super Sunday Open House features homes throughout central Ohio and surrounding counties priced up to $150k! Don’t miss this opportunity to showcase your listing.

Register now!

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04/09/2015

Inbox: New Portal Navigation Options

New Portal Navigation Menu on Client Portal

Portal Nav

When your clients view listings in the Client Portal, the    new portal navigation menu will appear along the left side of the screen providing easy access to listings they have received via auto email, listing collections, saved searches, and manually emailed listings. They will no longer have to click a menu button to access those options. Click on a menu item to see listings in that section.

 

You will also see a contact’s portal menu when you work on behalf of a contact in Flexmls. This will allow you to view your contact’s emailed listings, searches, and listing collections from any search results screen.
Portal List Results

Please note, when you are working on behalf of a contact and select an item from the portal menu, the menu item will not open in a new tab. Instead, the current search results page will be replaced with the page you selected from the portal menu.

Inbox
The Inbox appears at the top of the menu – this contains listings that have been sent to your contact via auto email. The number next to the Inbox indicates the number of listings that the contact hasn’t viewed. These listings are referred to as Unread in the Portal. When your contact clicks on the Inbox, they will see only Unread listings by default.
Portal Mark As Read

If they would like to see all listings, they can select All from the Notifications drop down menu.
Portal Unread

Unread Listings become flagged as Read once the contact has clicked to view the Detail tab for the listing. The contact can also manually mark Unread Listings as read by clicking the Mark All As Read button when viewing listings in the Inbox.

Portal Mark As Read

 

You can also manually Mark All As Read for your client on their portal (assuming your client doesn’t understand how or is uncomfortable clicking “Mark All As Read” themselves).

When logged in AS THE AGENT:

 

In Flexmls got to Contacts->My Sent Emails.  Click the Automatic Bubble.

jason1

 

Under the Content column at the top right, click view.  Next, click the address of one listing in the box that appears.

jason2

The listings will now display.  Click Mark All As Read at the top of the list.

jason3

 

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04/06/2015