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RESOLVED – Flexmls Issue: Document Upload Errors – August 11 FBS reports that the issue has been resolved as of 4:23pm. Public and Private document uploads in Flexmls should now be functioning normally. Original message: -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Issues have been reported with the document upload functions in MLS. The error generated is typically “Invalid document confidentiality setting of (undefined)”. This seems to affect primarily the upload of Private documents to listings, but may also affect Public documents. FBS is aware of the issue and is working to resolve it. We will update this post when the issue has been resolved.
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MLS & Tech Support Contacts MLS Main Phone Numbers
General Email
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MLS Worksheets Updated to Reflect RESO 2.0 Changes New MLS Worksheets (input forms) are available for all property types directly from FlexMLS and through the Member Portal. These updated worksheets reflect the changes made recently to ensure RESO 2.0 compliance. They have been provided to all forms vendors, but may take a few days to be updated on those external forms platforms. To access the new MLS Worksheets through Member Portal: ![]() To access the new MLS Worksheets from inside FlexMLS:
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Resolved: Property Description: Field Inconsistencies During Expansion Our MLS vendor, FBS, reports that the conversion and data move for the Property Description field should now be complete. If you experience issues with display of the new 2,000 character Property Description field, please contact MLS Technical Support. Original story: Part of the recent changes to FlexMLS included the expansion of the Property Description field to allow 2,000 characters. We are noticing some inconsistencies with the new field:
Our vendor, FBS, is aware of the situation and is working on a resolution.
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FlexMLS Search Results Out of Sync As of the morning of March 27 we are noticing search functionality issues impacting FlexMLS. We are aware that the desktop version search results when compared to the mobile version search results are out of sync. Our vendor, FBS has escalated the issue within its support team. We will provide an update when FlexMLS is functioning properly.
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RESOLVED Realist Outage 03/26/2025 3/26/2025 11:42am: Realist is now reporting this is resolved. CoreLogic Provided the following:
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NAR’s Multiple Listing Options for Sellers The Columbus & Central Ohio Regional MLS would like to make its subscribers aware of the new “Multiple Listing Options for Sellers” policy announced on March 25, 2025, by the National Association of REALTORS®. Our leadership team will soon meet with our MLS Committee and the Board of Directors to determine the best ways to implement this policy before the September 30, 2025, deadline. We will provide more information about this announcement in the coming weeks, so please stay tuned.
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Resolved: ShowingTime Scheduling Issues with Coming Soon Listings ShowingTime reports that this has now been resolved…continuing to monitor. Future showings can again be scheduled ON or AFTER the Active on MLS date. Previous announcement: We are aware of an issue with ShowingTime that affects the scheduling of showings on “Coming Soon” listings after they become “active” listings. We have been in touch with ShowingTime and are working with their support team to resolve this problem. We will continue to provide updates to our Columbus & Central Ohio Regional MLS subscribers through the MLS message board, the member portal, and Columbus REALTORS® social media channels.
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Preparing for RESO Field Updates on March 25 On the morning of March 25 our vendor, FBS, will be making updates in the MLS between 6-9 a.m. EDT as we become RESO (Real Estate Standards Organization) 2.0 compliant. During this time, add/edit features could be unstable. We recommend refraining from utilizing the add/edit features in the MLS between 6-9 a.m. on Tuesday, March 25 to avoid any instability from the updates. Below is the anticipated timeline of updates occurring on March 25.
Please note these updates could take longer than anticipated, and existing data will continue to transfer for the remainder of the day. This could result in system slowdowns or other anomalies. Tech Support will communicate progress via the MLS Message Board on Tuesday, March 25.
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Updated Listing Agreement – Revision Date March 2025 The latest revision of the Exclusive Right to Sell Listing Contract (dated March 2025) is now available in the Member Portal. To access the form (and future updates):
Revisions Made to Residential Listing Agreement: 2. REALTOR®’S FEE AND COMPENSATION POLICY: Seller acknowledges that there are no standard compensation rates and that, if any, broker fees and commissions
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