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Note: Most posts prior to 11/2012 are not available in the archive.

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· IDS Option for Tempo Access on Mac OS   08/25/2012
· Setup Instructions for Internet Explorer and CBR Tempo   03/26/2012
· AOL Email: Please Help Email Get Through   03/25/2012
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Note: Most posts prior to 11/2012 are not available in the archive.

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IDS Option for Tempo Access on Mac OS

PLEASE READ!  IMPORTANT INFORMATION!

The CBR Tempo system has long been Windows only.  Unfortunately, this has not changed.  Tempo still requires Internet Explorer for agent access to the MLS.  However, there is a new option for Mac users who do not want to install Windows on their Mac. This new option is called IDS.
While CBR MLS staff is very happy to announce this new alternative to installing Windows on your Mac, we would like to make you aware of some issues you may encounter.  This is not a “replacement” for Windows and Internet Explorer.  It is a “workaround” solution.  Marketlinx (the MLS software developer for CBR) is developing their next MLS system to be cross-browser and cross-platform compatible. We anticipate a beta release of this product sometime this year, but the official word is “when it is ready”.Below is a summary of the features and the pitfalls of using IDS as your Tempo access on the Mac OS.  A full install of Windows and Internet Explorer on a PC or on a Mac using BootCamp is still the best and fastest method to access Tempo.  If you would like to try this new IDS option, please be aware of the following:
FEATURES:
1) Run IE for Tempo on your Mac without installing Windows.
2) No longer required to use BootCamp or virtualization software.
3) Software settings for IE on IDS managed by Marketlinx.
PITFALLS:
1) Considerably Slower than Windows running on a fast, new PC or using the BootCamp method with a Mac
2) Some screens may load slowly or have glitches once loaded.
3) Must login to IDS before logging into Tempo.
4) Connection to IDS can take over a minute to connect.
5) Some problems have been noted with image upload for listings.
6) Printing is very slow.  Over slow connections, could cause timeout.
7) Map searching is very slow.
8) Previous Tempo user’s login ID may be visible on login screen, same as on any shared network computer.
IDS will allow a Mac OS user to install a very small application on their computer and “dial in” to a server that is running Windows.  This application is free to MLS members.  This will work only on Macintosh OS Computers, not iPhone, iPad, or any other mobile platform. For iPad and iPhone, please use the mobile friendly system called Kurio, which is included in your dues.
Full instructions and a document to answer common questions are available as well:

IDS Setup Documentation

If you have read the FAQ or installed the IDS software and have additional questions, please contact CBR Technical Support by email at TechSupport@columbusrealtors.com or phone at (614) 475-4000.

This article was originally posted in August of 2010.

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08/25/2012

Setup Instructions for Internet Explorer and CBR Tempo

In order for Tempo to work properly, there are some Internet Explorer addons (called Active X controls) and settings that need entered into Internet Explorer. Instructions are linked below in the following document:

Windows XP, Vista and 7
Internet Explorer Setup Instructions
(PDF Format)

Windows 8
Internet Explorer Setup Instructions
(PDF Format)

If you choose not to perform the instructions, various issues may occur, including, but not limited to:
– Information cutting off and margin issues when printing
– Drop down menus not functional within the New Prospect Wizard
– Issues printing any Full CMAs (Quick CMA not affected)
– In some cases, show-stopper errors not letting you perform basic functions

If you are looking for just the Active X control installer, feel free to use the direct link to the addon installer page. PLEASE NOTE this will not take care of the Trusted Site portion of the Setup Instructionshttp://cbrmls.columbusrealtors.com/ax

This article was originally posted in March, 2008 and is kept up to date as changes occur.

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03/26/2012

AOL Email: Please Help Email Get Through

From time to time, Internet service providers like AOL put the MLS system on their bulk senders black list, temporarily preventing MLS-generated e-mail from reaching your clients.

To help keep the MLS system off these black lists, it is very important that you do not “Mark as Spam” or “Mark as Junk” any MLS e-mail messages that you send to yourself or any notifications that you receive regarding undeliverable mail.  To remove MLS-generated messages from your Inbox, please Delete them instead.

Additionally, please keep your contact list up to date and frequently review your saved searches to help ensure that e-mail is only being sent to current clients.  Non-clients who continue to receive MLS e-mail are much more likely to mark messages as spam and perpetuate the black-listing problem.

Thank you very much for your assistance with this important matter.

This article was originally posted in March of 2009. The information in this article is still valid today.

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03/25/2012