As of 4:00pm Tuesday,  we are still experiencing issues with the Supra system.

Updates are available through:

• SupraWEB
• KIM Voice (888-968-4032)

Please check back later.  Supra is expected to be back up soon.

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10/11/2016

Please note, the standard form providers that are affiliated with Columbus REALTORS® have specific support methods. You’ll find the information below:

* Business Hours and contact phone numbers listed below were gathered from the webpage of each vendor on 10/10/16 and may be subject to change. Also, your individual brokerage may have separate contact details for a form provider. Before calling below, you may want to check with any internal support available through your brokerage. The MLS Technical Support team at Columbus REALTORS® cannot assist with these form providers outside of providing the contact information below.

FormsRus

Desktop sales: (800) 955-6284 – sales@formsrus.com
Tech Support: (408) 947-2107 – support@formsrus.com

Hours:

Monday-Friday, 9am EST – 5pm PST

http://formsrus.com/faq.cfm

Ziplogix/Zipforms

Main: (866) 693-6767

ZipLogix Help Desk: (586) 840-0140

Hours:

Monday-Friday: 24 Hours
Weekends and Holidays: 10am-10pm ET

http://support.zipform.com/

Dot Loop

Sales: (513) 257-0552 or sales@dotloop.com

Support (513) 257-0551 or support request

Hours:

https://support.dotloop.com/hc/en-us

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10/10/2016

1. Detail fields now display in a single column on Results screen
   1. Previously, fields with multiple pick list items could not be displayed on the Results in Flexmls in a single column. Each item would have its own column.
   2. Fields such as Parking Type, Basement Description, etc. were affected by this limitation.
   3. This is now corrected and multi-pick fields are now summarized in a single column.
2. Summary information for viewed subscription emails on Contact Management
   1. In the “email activity” section on Contact Management, you will see a new label ‘Subscriptions Viewed”. This will quickly indicate how many email the contact has viewed.
   2. There is also an SV column on the Contact Management screen that will display the same number for quick reference.
   3. Clicking the number in the SV column will take the user to the Subscription details for that client on the My Sent Email page.
3. Multiple PDF attachments can now be printed simultaneously
   1. Previously, if multiple PDF documents were attached it was difficult to print all simultaneously.
   2. FBS added a print button on the screen to allow easy printing of all PDF documents.
4. New Columns available on Contact Management: Date Created and Date Modified
   1. Date Created displays the date the contact was created in Flexmls
   2. Last Modified shows the most recent date and time the contact was edited by the agent.
   3. Either new column must be manually added to the Contact Management fields under the Advanced button.
5. Improved Sync for Subscriptions between Flexmls Pro App and Web
   1. There were issues with subscriptions created in the App that would not appear on Flexmls Web.
   2. FBS has improved the syncing of these changes.
6. Flexmls Pro App for iOS Updated – 2.4.0
   2. New version 2.4.0 available now in iTunes app store.
   3. Version features: improved sharing, login less frequently, search listing collections, improved sorting, and other minor enhancements and bug fixes.
7. Portal Preference change: Include becomes Exclude – Coming October 19
   1. Currently, the “News feed” settings on the Portal preferences is “Allow these statuses in the portal news feed”.
   2. This function will be reversed. The description will be “Exclude these listing statuses…in the news feed”.
   3. There will also be a “per client” setting on the Portal tab on Contact Management under “Change Settings” link.
8. Centralized subscription settings – Coming October 19
   1. By default, Subscriptions include New, Price Change, and Status Change listings.
   2. These settings can be modified on the Save Search Screen.
   3. These settings will be added to the Portal Preferences screen as well. This will centralize modifications for all statuses to be sent to all subscriptions.
   4. There will also be a “per client” setting on the Portal tab on Contact Management under “Change Settings” link.

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The Saturation Analysis report was temporarily removed from the Statistical reports due to confusion about the formula used to calculate the report.  The report was removed until the calculation was verified by FBS.  Additionally, the criteria used to create the report is now displayed at the top for further clarity for members who use this report.

This report has now been restored to the Statistics menu in the Inventory and Production section.

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10/06/2016

The field “SqFt Tax Record” has been relabeled “SqFt Documented”.  This label was changed by the MLS committee to more accurately describe the field.  Since documents other than the tax record (auditor) can be used to update this field, the MLS committee felt the new name was more accurate.

In the the coming weeks, a new field called “Documented SqFt Source” will be added directly below the “SqFt Documented” field.  The “Source” field will be used to identify the document source for any change to the “Documented SqFt” field.  Realist will continue to auto-populate both SqFt ATFLS and SqFt Documented (formerly Tax Record) fields.  If Realist successfully auto-populates both fields, then “Realist” will be entered in both ATFLS and Documented “Source”.

Although ATFLS Source can be modified, the new Documented Source field will be locked.  Agents must contact the MLS staff in order to modify the “Documented Source” in order to verify the source documents.  Acceptable documentation will be: Appraisal, Auditor, Builder Statement, and Floor Plan.

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10/05/2016

The Showing Start Date (SSD) field is allowed to be no more than 30 days after list date (30 days in the future).  It is also not allowed to be edited after the SSD has passed.

Currently, the software is allowing the SSD to be edited even after it has passed.  FBS is working to correct this bug.  In the meantime, the ability to edit the SSD after the listing has been made active has temporarily been turned off.  This is to prevent the SSD from being modified after it has already lapsed.

The ability to edit the SSD will be reactivated as soon as the software can prevent modification of the field after the date has passed.

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Update at 1:09pm:

It appears phone service was tentatively restored shortly after posting this message. We have not received an official notice from our phone provider, but after front desk staff monitoring for a few hours, our phone service appears to have been restored. We will continue monitoring and work with our phone vendor and update the welcome screen if further issues arise.

Original Message:

Please be aware that the phone service provider that services the Columbus REALTORS® phone number (614-475-4000) is currently experiencing issues. Please use the links to contact us via email.

NOTE:  The MLS system and Keybox services are not affected by this outage. The MLS and Keybox systems are up and running.

The phone service provider for Columbus REALTORS® has been contacted and are aware of the problem and working to restore phone service. Until phone service is restored, you may contact Columbus REALTORS® via email. For a list of email addresses for contacting, please see this link on the main association website:

List of all Association Email Addresses:
http://www.columbusrealtors.com/contact.aspx

MLS Listing Corrections
mlscorrections@columbusrealtors.com

MLS Policy
mlspolicy@columbusrealtors.com

MLS Tech Support
techsupport@columbusrealtors.com

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10/04/2016

CoreLogic will be performing system maintenance on the evening of Saturday, September 24, 2016 beginning at 11:00 PM through 4:00 AM the following morning. Realist may be intermittently unavailable during this maintenance period.

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09/23/2016

View full obituary here:

http://www.legacy.com/obituaries/dispatch/obituary.aspx?n=richard-a-talbott&pid=181497178

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09/22/2016

The agent receives an e-mail from a “buyer” purporting to have property under contract and wants the agent to facilitate the closing – often a cash deal or large earnest money deposit from an “out of town” buyer. When the agent agrees, the fraudulent buyer sends funds in the form of a wire or check along with purchase and sale agreement. The agent might even know or confirm that the property really is listed for sale – and it is.  The amount for the contract even looks right given the list price/value. After a few days, the buyer says the deal fell through and asks for the money back saying, “a wire would be best.” The check or wire has either not cleared yet, or even if it has, it is still within the period for which payment can be stopped or reversed.  Either way, the agent ends up having paid out good funds, but has no good funds paid in. Below are suggestions from First American Title on how to protect yourself from Cyberscams:

1. Never wire out funds from your escrow account until you have confirmed that funds are IRREVOCABLY in your escrow account.
2. Contact the listing agent for the property at a KNOWN SAFE NUMBER – confirm that the property really is under contract to the parties with whom you are dealing.
3. BEWARE the deal out of nowhere!  Ask the buyer where they got your agency’s name.
4. If you have any questions, please do not hesitate to contact your underwriter.

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09/21/2016