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Realist Service Issues – 3:00pm 7/5/16 – MONITORING Realist issues have now been resolved according to the vendor. Outages and intermittent service issues lasted from approximately July 5, 2:58pm EDT to July 6, 8:29am EDT. The outage was unexpected and not planned maintenance. Auto-population of tax data for new listings may have been included in this service interruption. Below were updates from the software vendor for this Realist issue: Realist system performance has stabilized while technical teams continue to monitor. We thank you for your continued patience and will provide additional information as it becomes available. July 6, 8:29am EDT Technical teams continue to track intermittent issues in Realist. We will provide additional updates as they become available. July 5, 6:35pm EDT
Realist is currently unavailable. The technical teams are working to resolve the issues as soon as possible. We will provide updates as they are available. July 5, 2:58pm EDT
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MLS system will be unavailable Mon 5/23 5am – 6am EDT FBS (software vendor) will be applying firmware updates to one of the storage systems between 5:00AM-6:00AM (Eastern) on the morning of Monday, May 23rd. The system will go unavailable for up to 15 minutes during this maintenance window. FBS apologizes for the short notice. They inform us that the upgrade is necessary to ensure system stability.
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Realist Downtime: Scheduled Maintenance – Saturday, April 30 – 11 pm CoreLogic will be performing Realist system maintenance on the evening of Saturday April 30, 2016 from 11:00 pm to 12:00 am EDT. Realist may be intermittently unavailable during this maintenance period.
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Update: Realist Service Restored – 1:45 PM Realist has reported they have resolved their issue and their site is back up. We are seeing service appears normal.
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Flexmls system Outage on 10/9. 5:56am to 8:40a. Service has been restored. We have been aware that the Flexmls system has been down since at least 5:56 am this morning. We have heard response from our vendor, FBS, that they are aware and looking into the situation. At this time, there is no ETA of recovery. When we hear more or service is restored, we will update this message. Update 1: Response from FBS – “Outage Identified – Routine maintenance this morning has lead to a situation where the flexmls system is unavailable to all users. We’re aware of this issue and the components involved and are working to restore service. ” Final Update: Response from FBS – All systems appear to be operational at this time. We continue to monitor the situation. Timestamped 8:40 am. FBS (software vendor) Explanation below:What happened? In the early morning hours of Friday, October 9th, the Flexmls system became unavailable. The outage was caused by planned maintenance and lasted about 2.5 hours from approximately 5:00AM-7:30AM (Central). The database involved spans both our primary and backup data centers, so both were impacted by the outage. What were we doing? The work we were doing was adding an index to one of our database systems. Creation of an index can (and was today) be a long and intensive operation. After the index was created, services did not recover on their own and intervention was required. The benefit of indexes is that they help the system perform faster after they are in place. Will this happen again? We will be re-evaluating index creation procedures moving forward. We will also be working on an initiative to upgrade systems involved so that, when we do need to create an index, it won’t be such a long window of system unavailability. We know our users depend on our system to be available when they need it and we failed to deliver on that this morning.
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Realist Downtime: System Maintenance Early Sunday morning July 19: 1 AM – 5 AM CoreLogic will be performing system maintenance on the early morning of Sunday, July 19th beginning at 1:00 AM through 5:00 AM. Realist and the corresponding Tax Information auto-pop information within Flexmls will be unavailable during this maintenance period.
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Realist Service Has Been Restored 10:17am Realist service has been restored. We sincerely apologize for the inconvenience this caused.
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Realist – Currently Unavailable 8:30 am June 16 MLS Technical Support has seen that Realist is completely unavailable at this time. This outage is unexpected and not planned maintenance. Auto-population of tax data for new listings is included in this outage. We will update this post when Realist is restored or when more information is available.
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Realist Downtime: System Maintenance – Early Sunday Morning, May 3rd – 12am-6am CoreLogic will be performing system maintenance on the early morning of Sunday, May 3rd beginning at May 3rd 12:00 AM (midnight) through May 3rd 6:00 AM. Realist will be unavailable during this maintenance period.
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Realist Service Restored as of 4/16/15 1:00pm EDT Realist experienced an unexpected outage as of 4/16/15, 11:37am EDT that lasted until approximately 1:00pm EDT. We apologize for the inconvenience.
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