Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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You searched for: Category of down-time

Search Results:
· Realist Experienced Sporadic Unavailability and Slowness 2/25/14, 4:15pm-5:45pm   02/25/2014
· Tempo/Fusion: Errors, Slowness, and Inaccessbility – Friday, 5pm   09/13/2013
· MLS Downtime: Monday, July 15 – 5:00am-8:30am   07/11/2013
· Tempo/Fusion System Issues 4/9 @8:30am UPDATE   04/09/2013
· As of 6:00am on 4/9 Tempo and Fusion access has been restored.   04/09/2013
· Tempo and Fusion Down 4/8 @ 7:10pm   04/08/2013
· MLS Fully Functional – Clear Your Cache   04/02/2013
· MLS Functions Partially Restored   04/01/2013
· MLS System DOWNTIME – UPDATE   04/01/2013
· Unexpected Downtime – FUSION & TEMPO   03/31/2013
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Realist Experienced Sporadic Unavailability and Slowness 2/25/14, 4:15pm-5:45pm

Realist experienced sporadic unavailability and latency between 4:15pm and 5:45pm.  The Realist technical teams worked to restore services as soon as possible and we received notice at about 5:45pm that Realist should be up and functional. If you continue to experience issues, please contact MLS at techsupport@columbusrealtors.com or 614-475-4000. We apologize for the inconvenience.

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02/25/2014

Tempo/Fusion: Errors, Slowness, and Inaccessbility – Friday, 5pm

Tempo and Fusion are both experiencing slowness and periods of complete inaccessibility as of 5pm on Friday, September 13.  The vendor has been notified of the problem, but no ETA has been established for restoration of full functionality.

Please check back frequently as full functionality may be restored at any time.

UPDATE: Full service appeared to be restored at about 7:30pm Friday, September 13th.

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09/13/2013

MLS Downtime: Monday, July 15 – 5:00am-8:30am

Please be aware that the MLS will be offline and unavailable Monday morning, July 15th from 5:00-8:30am.

This is planned downtime to install the latest version of the Fusion/Tempo software.

SCHEDULE:
Monday, July 15, 5:00-8:30am – Tempo/Fusion MLS offline and unavailable

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07/11/2013

Tempo/Fusion System Issues 4/9 @8:30am UPDATE

There continues to be intermittent slowness system wide as well as errors including an “HTTP/1.1” white error page or reset errors.

If you continue to experience errors such as “HTTP/1.1 500” or JScript error messages, you may need to empty your cache. Previous error pages may be “stuck” in your browser preventing it from displaying the page you are trying to load. Depending upon which browser you use, the exact steps to clear your cache differ slightly: – Firefox for Windows: Click ALT+T > Clear Recent History > change drop down to “Everything” > deselect all checkboxes except CACHE > Click Clear Now (close all Firefox windows, reopen)

– Firefox for Mac: Click TOOLS menu > Clear Recent History > change drop down to “Everything” > deselect all checkboxes except CACHE > Click Clear Now (Close and reopen)

– Internet Explorer: Click ALT+T > go to Tools > Delete Browsing History > Uncheck all but “Temporary Internet Files > Click DELETE > when complete , close and reopen Internet Explorer.

We apologize for the inconvenience.  Any updates regarding the downtime and functionality of the MLS system will be posted once available.

 

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04/09/2013

As of 6:00am on 4/9 Tempo and Fusion access has been restored.

As of 6:00am on 4/9 Tempo and Fusion access has been restored.

We apologize for any problems this may have caused you.

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Tempo and Fusion Down 4/8 @ 7:10pm

Reports have been confirmed that both the Tempo and Fusion MLS systems are down.  Marketlinx technical staff have been notified of the outage.

 

Any update when status changes for these sites will be posted once available.  We apologize for any problems this may have caused you.

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04/08/2013

MLS Fully Functional – Clear Your Cache

All standard functions of Tempo, Fusion, Realist, Kurio, and Data Co-op appear to be restored at this time. If you continue to experience errors such as “HTTP/1.1 500” or JScript error messages, you may need to empty your cache. Previous error pages may be “stuck” in your browser preventing it from displaying the page you are trying to load.

    Depending upon which browser you use, the exact steps to clear your cache differ slightly:

Firefox for Windows: Click ALT+T > Clear Recent History > change drop down to “Everything” > deselect all checkboxes except CACHE > Click Clear Now (close all Firefox windows, reopen)

Firefox for Mac: Click TOOLS menu > Clear Recent History > change drop down to “Everything” > deselect all checkboxes except CACHE > Click Clear Now (Close and reopen)

Internet Explorer: Click ALT+T > go to Tools > Delete Browsing History > Uncheck all but “Temporary Internet Files > Click DELETE > when complete , close and reopen Internet Explorer

For future notices and updates, you can sign up for MLS Down Time Alert email system HERE

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04/02/2013

MLS Functions Partially Restored

As of 930am, many MLS functions have been restored. There continues to be intermittent slowness system wide as well as errors including an “HTTP/1.1” white error page. Simply refreshing the page can sometimes resolve the error message.

YET TO BE RESTORED:
– Realist (including auto-pop of tax data)
– System processes (Including auto-email to clients for prospecting, overnight expiration of listings, etc)

FUNCTIONALITY RESTORED (at least partially):
– Tempo (**overnight processes and prospect email not yet restored)
– Fusion(**overnight processes and prospect email not yet restored)
– Fusion Experience
– Kurio

For future notices and updates, you can sign up for MLS Down Time Alert email system HERE

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04/01/2013

MLS System DOWNTIME – UPDATE

Our vendor, Corelogic/Marketlinx experienced a cooling system failure in one of their California locations yesterday starting at about 9:30a eastern. This failure affected all MLS’s nationwide that they serve for Tempo and Fusion. Since then, they have been working on properly restoring the system. As of this morning, we do see that it at least appears that the systems are somewhat up, but they are still in the process of turning on certain functionality. As such, we have seen that there are still areas that we see that do not work such as the listing details, both Realist Systems and likely other areas that have not been discovered yet. As it stands, the system will likely error out, crash or not function as expected until they fully restore service on their system.

When we hear of an official response from our vendor as of when things should hopefully be working again properly, it will be posted here to the news and welcome screen of the MLS. Thank you for your patience.

For future notices and updates, you can sign up for MLS Down Time Alert email system HERE

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Unexpected Downtime – FUSION & TEMPO

March 31, 2013 *DOWNTIME*

Reports have been confirmed from Corelogic/Marketlinx that both the Tempo and Fusion MLS systems are down nationwide for all MLS’s that are served by Corelogic/Marketlinx. This issue is the result of a failure of several servers in their California location and began roughly at 9:30 eastern. We will update when status changes for these sites.

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03/31/2013