3/38/17 Note – Website appears to be up. We did not receive a follow-up message from the Recorder’s office.

We’ve just received a notice from the Franklin County Recorder that their online website is unavailable and they wish to pass along to the membership/public this information:

“Our main website is down at the moment due to internal Data Center issues, however our search page is still available for your membership to do document searches (via this link)? https://countyfusion5.propertyinfo.com/countyweb/login.do?countyname=Franklin   We are not certain when the main webpage will be fully functioning but until then this link should give them the access they need.”

The Franklin County Recorder is available by phone at 614-525-3930.

Note from MLS Staff: This outage does not affect Flexmls, Realist, RPR or Data Co-Op in any way.

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03/23/2017

MLS and Technical Support will experience limited availability and delayed responses to email and support calls beginning Friday March 17 through Monday March 20. Please note, the Flexmls software, Realist and related software will not be affected by this move.

During Friday, March 17 and Monday, March 20, the best contact methods would be by email. Contact Technical Support at techsupport@columbusrealtors.com and then for any MLS listing issues or corrections, mlscorrections@columbusrealtors.com

Due to the renovation schedule, MLS will be moving to the first floor of the association headquarters on these days.  This will cause disruptions in the computer and telephone access to the MLS department including Technical Support.

During the move, there will be delays in reaching MLS and Technical Support staff by phone or email.  Please be aware that immediate phone or email response may not be possible during this time.  Calls and email will be returned as soon as possible after the staff is relocated to the new space.

We apologize for the disruption and look forward to serving you from the new MLS offices on the first floor.

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03/15/2017

12:22PM: From Realist:

Realist service has been restored.  The CoreLogic technical teams continue to monitor and will investigate root cause of the event. We thank you for your patience, and we sincerely apologize for the inconvenience this has caused you and your members.

11:21AM: Unfortunately, no change in status. Issue looks to be in place for ALL MLS’s that utilize Realist. This message just received this directly from Realist:

Realist is currently unavailable.  The technical teams are working to restore Realist service as soon as possible.  We will provide updates as they are available. We regret the inconvenience this causes you and your members.

Thank you,

Realist Support Team

11:10AM: At this time, we are seeing that the Realist system is unavailable. Attempts to load the Realist system will stall and then present a blank, white screen.For those attempting to Load Tax Record data on new listing entry, you will get errors. To proceed with listing entry, please do not try to utilize the Load Tax Record option.

Issue has been confirmed on multiple computers/browsers and internet connections. There is no action to take on your system that will allow the site to come up as it looks to be on Realist’s end.

We have reached out to Realist but have yet to receive an ETA for resolve. We will update this post with details as they are available.

10:45AM: We at Columbus REALTORS® began to see issues with Realist, we have not had any member reports of the issue as of yet.

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03/14/2017

This is for Apple Laptops/Desktops running Mac OS 10.10 (Yosemite) , 10.11 (El Capitan), 10.12 (Sierra) that have updated to Safari 10. At this time, these settings are not needed for iPads.

With recent updates to Apple’s Safari 10 browser, Apple has changed the way that Safari runs Adobe Flash Content. The default is actually for all flash content to be disabled. If you are running Safari and want to use the Realist System, you must enable Adobe Flash. If you do not, you’ll see the following message when trying to access Realist:

Below, you’ll find some instructions on adding this exception to Chrome’s settings. If you need assistance, please contact technical support at 614-475-4000 Mon-Fri 8:30a-5:00p or by email at techsupport@columbusrealtors.com

To enable Adobe Flash within Safari 10.

1. Open Safari
2. Find the Safari menu item along the Apple bar along the top and. Click this and then select PREFERENCES.
3. Click on the SECURITY option along the top.
   1. Make sure the option for Allow Plus-ins is checked. Next, click Plug-in Settings.
      1. On the left side of the screen, make sure Adobe Flash Player is checked. If not check this box.
      2. Along the bottom right, select one of the options below:
         1. Ask to ASK for each site that requires Adobe Flash content (We recommend this option). If you select this option, any site, including Realist, that uses flash will show you a “Click to use Flash” button before the page loads. You are then prompted to TRUST the page. For Realist, it is OK to trust and you will not be prompted for this again.
         2. ON to allow ALL flash content on ALL websites. Please note, this is not APPLE’s default and we do not recommend this setting.
      3. You can then close the Preferences windows.
      4. Flash content for REALIST should now load. If it does not, you may want to close out of Safari fully by going to the Safari menu option on the Apple bar and select Quit Safari.

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03/14/2017

This change affects both Mac & PC. With the release of Google’s new version of Chrome, 57, Google has changed the way that Adobe Flash processes within the browser. For those that use the Realist system within Chrome, you’ll need to make some adjustments to your browser to continue to let Realist run. If you do not make this change, you’ll receive the following error when trying to utilize Realist:

Below, you’ll find some instructions on adding this exception to Chrome’s settings. If you need assistance, please contact technical support at 614-475-4000 Mon-Fri 8:30a-5:00p or by email at techsupport@columbusrealtors.com

To add Realist as an Adobe Flash Exception.

1. Open Google Chrome
2. Click on the Menu icon in the upper right of the Chrome window (will look like 3 dots) and select Settings
3. Once settings is open, scroll to the bottom of the screen and click on Show Advanced Settings..
4. Look for an now available button labeled Content Settings, click on this.
5. Scroll through the list of options until you come to the headline labeled “Flash”
   1. Recommended Default: Ask first before allowing sites to run Flash (recommended)
      1. Click on manage exceptions and type the following bolded text at the very bottom of the list:     [*.]realist.com
      2. Make sure that is set to Allow, hit enter once finished typing. The value will now appear along any others you have set.
6. Click Done to close out the exception list. Hit Done again to close out Content Settings.
   1. Notes:
      1. If you set it to Allow Sites to run Flash, this will enable Flash on ALL sites without prompts. This is NOT the default option and we recommend NOT setting this.
      2. If you elect to Block Sites from running Flash, you will NOT be able to use any Realist related content (or any other site that uses Flash). This is NOT the default option and we recommend NOT setting this.
7. You can then close out the Settings tab. You can now try to open Realist again. If it does not load, best option would be to first close and reopen Chrome.

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On March 8, Flexmls Mobile Web will have an updated design for its search screens. The new design does not change any functionality and it will appear for searches in Flexmls mobile web as well as the search function for client portals on Flexmls mobile web. The new design is based on the current interface for the new Flexmls portals, reducing the differences between platforms.

Flexmls Mobile Web for Agents
Below are images comparing search screens for the current version of Flexmls mobile web and the new version. Notice the new version has a cleaner interface, drop down menus, and display for selected items.

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03/07/2017

The Exclusive Right to Sell Listing Contract has been modified. The following text has been added at the end of the Section 6: Seller acknowledges that photos and/or videos may be taken of the property. It is the intent of the MLS committee that this change serve as notification to sellers that photos and videos may be taken for multiple purposes including marketing and comparison. They may be taken by various parties such as agents, inspectors, appraiser, and even prospective buyers.

These changes are included in the latest version of the Exclusive Right to Sell Listing Contract. The version of the form can be identified by the revision date printed at the bottom of the form. The latest revision that includes this change will be labeled “2/17”.

Full text of section 6:
6. SELLER’S COOPERATION: Brokerage is authorized to place a “For Sale” sign on the Property and to remove all other “For Sale” signs and to actively market the Property. Brokerage and all Brokerages and salespersons authorized by Brokerage shall have access to the property at all reasonable times for the purpose of showing it. Seller acknowledges that photos and/or videos may be taken of the property.

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02/23/2017

CoreLogic will be performing system maintenance the evening of Saturday, February 18, 2017 beginning at 11:00 PM through 4:00 AM Sunday morning.  Realist may be intermittently unavailable during this maintenance period.

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02/15/2017

On February 21, you will be able to delete multiple photos (up to 50 at once) from the Photo Upload screen.

Here’s how it will work:
Check the Select All option at the top of the screen to select all photos (if there are more than 50 photos, the first 50 will be selected), or select specific photos by checking the box in the photo’s upper right corner. You can then click the Delete Selected button in the upper right corner of the screen.

Please note:  you will not  be able to delete the primary photo.

The option to delete multiple photos will only be available from the current Photo Upload screen. If you use the Original Photo Upload screen, you can only delete one photo at a time.

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02/13/2017

On February 21, the layout of the Hot Sheet page will be updated to make it more modern. This is part of an ongoing effort by FBS to freshen the user interface in Flexmls and make it more usable.

To run the hot sheet, go to Daily Functions menu and select Hot Sheet.

The new hot sheet page has two sections: the 24-Hour Hot Sheet at the top of the page and the Custom Hot Sheet at the bottom of the page.

24-Hour Hot Sheet
As before, filters are available for the 24-hour hot sheet. Click on an available filter and either scroll through the list or start typing in the search bar. To make multiple selections, check the box next to each item you’d like to add. Once you’ve made your selections, click the Run 24-Hour Hot Sheet button to go directly to a search results page that displays all events from the last 24 hours.

Please note, if you run the 24-Hour Hot Sheet on a Monday, it also displays listing events from the past 72 hours (over the weekend).

Custom Hot Sheet
If you’ve run your custom hot sheet previously, clicking the Run Custom Hot Sheet button will run your custom hot sheet using the same criteria used in your previous run and show listing events from the past 72 hours.

If you want to set up new custom hot sheet search criteria or search on a different time frame for listing events, click the Custom Hot Sheet Settings link.

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