CoreLogic will be performing system maintenance the evening of Saturday, February 18, 2017 beginning at 11:00 PM through 4:00 AM Sunday morning.  Realist may be intermittently unavailable during this maintenance period.

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02/15/2017

On February 21, you will be able to delete multiple photos (up to 50 at once) from the Photo Upload screen.

Here’s how it will work:
Check the Select All option at the top of the screen to select all photos (if there are more than 50 photos, the first 50 will be selected), or select specific photos by checking the box in the photo’s upper right corner. You can then click the Delete Selected button in the upper right corner of the screen.

Please note:  you will not  be able to delete the primary photo.

The option to delete multiple photos will only be available from the current Photo Upload screen. If you use the Original Photo Upload screen, you can only delete one photo at a time.

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02/13/2017

On February 21, the layout of the Hot Sheet page will be updated to make it more modern. This is part of an ongoing effort by FBS to freshen the user interface in Flexmls and make it more usable.

To run the hot sheet, go to Daily Functions menu and select Hot Sheet.

The new hot sheet page has two sections: the 24-Hour Hot Sheet at the top of the page and the Custom Hot Sheet at the bottom of the page.

24-Hour Hot Sheet
As before, filters are available for the 24-hour hot sheet. Click on an available filter and either scroll through the list or start typing in the search bar. To make multiple selections, check the box next to each item you’d like to add. Once you’ve made your selections, click the Run 24-Hour Hot Sheet button to go directly to a search results page that displays all events from the last 24 hours.

Please note, if you run the 24-Hour Hot Sheet on a Monday, it also displays listing events from the past 72 hours (over the weekend).

Custom Hot Sheet
If you’ve run your custom hot sheet previously, clicking the Run Custom Hot Sheet button will run your custom hot sheet using the same criteria used in your previous run and show listing events from the past 72 hours.

If you want to set up new custom hot sheet search criteria or search on a different time frame for listing events, click the Custom Hot Sheet Settings link.

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2/2/17 – We are seeing that the Photo Upload functionality looks to be restored.

Original Post:

Starting at around 11:45am today, we were made aware of some issues with the photo upload ability within the Flexmls system. When attempting to use the photo uploader, it’s very likely that you’ll either receive an error message on the photo uploading process, or, if you are able to load a photo, you’ll get items that display like below:

At this time, if you are seeing the errors messages or blank photos as seen above, there is nothing you are doing incorrectly. This issue is affecting all users of the MLS system. At this time, one option would be to try to use the Original Photo Upload tool available in the upper right.

This post was added recently as our MLS vendor, FBS, has confirmed the issue and is currently working towards a fix. At this time, they did not provide us with an ETA as to when the issues would be resolved. When we find out more, we will update this post.

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02/01/2017

Vendor update 6:00PM: At about 3:15p Central Time, we were notified that the upstream issue had been resolved, and that the email queues were draining to a normal level. We’ve been monitoring the situation since then, and it appears that emails for all of the top domains are back in line with their typical delivery speeds. At this point, we’re confident this issue resolved, and will update back here if anything changes.

Vendor update: 3:07PM: Our mail delivery provider is currently working to resolve this issue. From our perspective, it appears as if the majority of emails are flowing again, without delay, however some recipient domains (notably gmail.com) still appear to have a fairly high delivery delay.

Please be aware that delivery of some email from the MLS is being delayed.  The headline for this story will be updated when this issue is resolved.

Original: Tech support received the following message from FBS, our MLS vendor:

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Since approximately 10:40a, we’ve been experiencing a delay in the delivery of emails from flexmls. We’re currently working with our email delivery provider to determine the cause of this delay and resolve it. At this time, we’re not aware of any loss of emails — that is to say that any emails that were generated will be eventually delivered, albeit with a delay.

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01/31/2017

CoreLogic will be performing system maintenance on the evening of Saturday, January 21, 2017 beginning at 11:00 PM through 4:00 AM Sunday morning.  Realist may be intermittently unavailable during this maintenance period.

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01/19/2017

We frequently receive calls to the MLS inquiring whether an Office Exclusive Waiver form is on file for a particular property where signage is placed. Frequently there is no form on file and a warning or fine must be assessed to the agent named on the sign. MLS policy mandates that a listing must be submitted to MLS within 48 hours from the date the listing agreement is signed or an Office Exclusive Waiver form must be on file. If the 48-hour limit falls on a weekend or federal holiday, the listing or form must be submitted on the next business day.

Actual MLS Policy:
1.02.02 – Listing Not Submitted to MLS                                                                                   Fine with Warning

Warning, $100, $200, $500

Listings required in MLS but not to be displayed initially in MLS at the request of the seller shall be submitted to MLS within 48 hours from the date signed except weekends and federal holidays whereby the data is to be entered the following business day or the Office Exclusive Waiver Form found on CR’s web site at http://www.columbusrealtors.com shall be on file with the MLS.

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01/13/2017

Realist has reported issues that affect access to Realist directly as well as autopopulation of tax data in MLS.

From Realist:
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We are currently experiencing an issue with Realist availability.  Our technical teams are working to identify the root cause of this issue in order to resolve ASAP.  We will provide further information as it becomes available.

UPDATE – As of 8:36PM on Friday, January 6th, Realist availability has returned to normal functionality. We will continue to monitor the situation.

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01/06/2017

Update: 4:32PM – Realist reports:

We are pleased to report that Realist print, save and email functionality has been fully restored.

We thank you for your patience and understanding.  We apologize for the inconvenience this has caused to you and your members.

As of 2:11 PM Eastern – Realist reports:

“Realist is currently experiencing an issue with PDF’s while saving, printing or emailing reports. The technical teams are working to resolve the issue as soon as possible. We will provide updates as they are available.

We regret this inconvenience this causes you and your members.”

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01/03/2017