03/14/2017

This change affects both Mac & PC. With the release of Google’s new version of Chrome, 57, Google has changed the way that Adobe Flash processes within the browser. For those that use the Realist system within Chrome, you’ll need to make some adjustments to your browser to continue to let Realist run. If you do not make this change, you’ll receive the following error when trying to utilize Realist:

Below, you’ll find some instructions on adding this exception to Chrome’s settings. If you need assistance, please contact technical support at 614-475-4000 Mon-Fri 8:30a-5:00p or by email at techsupport@columbusrealtors.com

To add Realist as an Adobe Flash Exception.

1. Open Google Chrome
2. Click on the Menu icon in the upper right of the Chrome window (will look like 3 dots) and select Settings
3. Once settings is open, scroll to the bottom of the screen and click on Show Advanced Settings..
4. Look for an now available button labeled Content Settings, click on this.
5. Scroll through the list of options until you come to the headline labeled “Flash”
   1. Recommended Default: Ask first before allowing sites to run Flash (recommended)
      1. Click on manage exceptions and type the following bolded text at the very bottom of the list:     [*.]realist.com
      2. Make sure that is set to Allow, hit enter once finished typing. The value will now appear along any others you have set.
6. Click Done to close out the exception list. Hit Done again to close out Content Settings.
   1. Notes:
      1. If you set it to Allow Sites to run Flash, this will enable Flash on ALL sites without prompts. This is NOT the default option and we recommend NOT setting this.
      2. If you elect to Block Sites from running Flash, you will NOT be able to use any Realist related content (or any other site that uses Flash). This is NOT the default option and we recommend NOT setting this.
7. You can then close out the Settings tab. You can now try to open Realist again. If it does not load, best option would be to first close and reopen Chrome.

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03/14/2017

On March 8, Flexmls Mobile Web will have an updated design for its search screens. The new design does not change any functionality and it will appear for searches in Flexmls mobile web as well as the search function for client portals on Flexmls mobile web. The new design is based on the current interface for the new Flexmls portals, reducing the differences between platforms.

Flexmls Mobile Web for Agents
Below are images comparing search screens for the current version of Flexmls mobile web and the new version. Notice the new version has a cleaner interface, drop down menus, and display for selected items.

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03/07/2017

The Exclusive Right to Sell Listing Contract has been modified. The following text has been added at the end of the Section 6: Seller acknowledges that photos and/or videos may be taken of the property. It is the intent of the MLS committee that this change serve as notification to sellers that photos and videos may be taken for multiple purposes including marketing and comparison. They may be taken by various parties such as agents, inspectors, appraiser, and even prospective buyers.

These changes are included in the latest version of the Exclusive Right to Sell Listing Contract. The version of the form can be identified by the revision date printed at the bottom of the form. The latest revision that includes this change will be labeled “2/17”.

Full text of section 6:
6. SELLER’S COOPERATION: Brokerage is authorized to place a “For Sale” sign on the Property and to remove all other “For Sale” signs and to actively market the Property. Brokerage and all Brokerages and salespersons authorized by Brokerage shall have access to the property at all reasonable times for the purpose of showing it. Seller acknowledges that photos and/or videos may be taken of the property.

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02/23/2017

CoreLogic will be performing system maintenance the evening of Saturday, February 18, 2017 beginning at 11:00 PM through 4:00 AM Sunday morning.  Realist may be intermittently unavailable during this maintenance period.

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02/15/2017

On February 21, you will be able to delete multiple photos (up to 50 at once) from the Photo Upload screen.

Here’s how it will work:
Check the Select All option at the top of the screen to select all photos (if there are more than 50 photos, the first 50 will be selected), or select specific photos by checking the box in the photo’s upper right corner. You can then click the Delete Selected button in the upper right corner of the screen.

Please note:  you will not  be able to delete the primary photo.

The option to delete multiple photos will only be available from the current Photo Upload screen. If you use the Original Photo Upload screen, you can only delete one photo at a time.

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02/13/2017

On February 21, the layout of the Hot Sheet page will be updated to make it more modern. This is part of an ongoing effort by FBS to freshen the user interface in Flexmls and make it more usable.

To run the hot sheet, go to Daily Functions menu and select Hot Sheet.

The new hot sheet page has two sections: the 24-Hour Hot Sheet at the top of the page and the Custom Hot Sheet at the bottom of the page.

24-Hour Hot Sheet
As before, filters are available for the 24-hour hot sheet. Click on an available filter and either scroll through the list or start typing in the search bar. To make multiple selections, check the box next to each item you’d like to add. Once you’ve made your selections, click the Run 24-Hour Hot Sheet button to go directly to a search results page that displays all events from the last 24 hours.

Please note, if you run the 24-Hour Hot Sheet on a Monday, it also displays listing events from the past 72 hours (over the weekend).

Custom Hot Sheet
If you’ve run your custom hot sheet previously, clicking the Run Custom Hot Sheet button will run your custom hot sheet using the same criteria used in your previous run and show listing events from the past 72 hours.

If you want to set up new custom hot sheet search criteria or search on a different time frame for listing events, click the Custom Hot Sheet Settings link.

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2/2/17 – We are seeing that the Photo Upload functionality looks to be restored.

Original Post:

Starting at around 11:45am today, we were made aware of some issues with the photo upload ability within the Flexmls system. When attempting to use the photo uploader, it’s very likely that you’ll either receive an error message on the photo uploading process, or, if you are able to load a photo, you’ll get items that display like below:

At this time, if you are seeing the errors messages or blank photos as seen above, there is nothing you are doing incorrectly. This issue is affecting all users of the MLS system. At this time, one option would be to try to use the Original Photo Upload tool available in the upper right.

This post was added recently as our MLS vendor, FBS, has confirmed the issue and is currently working towards a fix. At this time, they did not provide us with an ETA as to when the issues would be resolved. When we find out more, we will update this post.

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02/01/2017

Vendor update 6:00PM: At about 3:15p Central Time, we were notified that the upstream issue had been resolved, and that the email queues were draining to a normal level. We’ve been monitoring the situation since then, and it appears that emails for all of the top domains are back in line with their typical delivery speeds. At this point, we’re confident this issue resolved, and will update back here if anything changes.

Vendor update: 3:07PM: Our mail delivery provider is currently working to resolve this issue. From our perspective, it appears as if the majority of emails are flowing again, without delay, however some recipient domains (notably gmail.com) still appear to have a fairly high delivery delay.

Please be aware that delivery of some email from the MLS is being delayed.  The headline for this story will be updated when this issue is resolved.

Original: Tech support received the following message from FBS, our MLS vendor:

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Since approximately 10:40a, we’ve been experiencing a delay in the delivery of emails from flexmls. We’re currently working with our email delivery provider to determine the cause of this delay and resolve it. At this time, we’re not aware of any loss of emails — that is to say that any emails that were generated will be eventually delivered, albeit with a delay.

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01/31/2017

CoreLogic will be performing system maintenance on the evening of Saturday, January 21, 2017 beginning at 11:00 PM through 4:00 AM Sunday morning.  Realist may be intermittently unavailable during this maintenance period.

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01/19/2017