Update at 9:37AM 12/07/16: Realist states “The technical teams completed the work on the load balancer overnight.  Testing and monitoring indicates Realist print, save and email functionality has been fully restored and the performance issues have been resolved.  We will continue to monitor and will alert you if anything changes.

We thank you for your patience and understanding as we worked toward resolution. We sincerely regret this inconvenience this has caused to you and your members.”

Update at 5:07PM 12/06/16: The technical teams have restored Realist PDF generation function, however there remains an issue with the load-balancer which is resulting in slower than usual rendering of the PDF reports and errors in some cases.  The technical teams will address the load balancer concerns tonight after peak hours to resolve the lingering performance issues.

Update at 1:52PM 12/06/16: Realist states “We thank you for your patience and understanding while we continue to work to restore Realist print/save/email functionality.  The technical teams have identified the issue and are making great strides toward a resolution.

We anticipate PDF generation to be restored in the near future, however we do not yet have an exact timeframe for restoration.  We will update you as soon as we have more information to share.

We sincerely regret this inconvenience this causes you and your members.”

Update at 9:12AM 12/06/16: Realist states “The technical teams have been working through the night and consulting with Adobe specialists, but have not yet reached a resolution.  Realist is still experiencing an issue with PDF’s while saving, printing or emailing reports. We thank you for your patience and understanding while we continue to work toward resolution.

We sincerely regret this inconvenience this causes you and your members.”

Update at 8:30AM 12/06/16: No change from Realist. We will update this post when we have further details.

Update at 6PM 12/05/16: We regret that Realist is still experiencing an issue with PDF’s while saving, printing or emailing reports. We thank you for your patience while the technical teams continue to work to resolve the issue as soon as possible. We will provide updates as they are available.

Original Post:Realist is currently experiencing an issue with PDF’s while saving, printing or emailing reports. Realist’s technical teams are working to resolve the issue as soon as possible.

We will provide updates as they are available.

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12/07/2016

Note, these changes will mostly affect Brokers/Office Administrators when entering listings. Those closing listings will see the same interface. Today, our vendor enabled a new member lookup interface for entering/closing listings. To work with the new interface:

Click on the lookup box with your mouse or pointer. On the line that appears, you can start to type out the name or license number of the member you would like to add. Once they are displayed, you can select the name to have it fill in the line.

As seen above, the new member lookup interface will show on the Add Listing screen. Additionally, the new member lookup box will appear when selecting members on the Edit Listing/Selling Members screen, on Status Change screens, and when Transferring listings.

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12/06/2016

CoreLogic will be performing system maintenance tomorrow evening, Saturday, December 3, 2016 beginning at 11:00 PM through 4:00 AM the following morning.  Realist may be intermittently unavailable during this maintenance period.

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12/02/2016

12/05/16 – Update: As stated by FBS, the email capacity was restored by 5PM Friday evening. Throughout the weekend, they were monitoring the system and did not see any failure. The vendor will be continuing to monitor the situation, but all items have been caught up.

At approximately 11:40pm (Central) on Thursday, December 1st Flexmls has experienced slowdowns with the storage system used to provide the My Sent Emails feature. Those slowdowns were impacting other services so we took the collection offline. This caused some issues with prospecting overnight and those were addressed this morning. Emails sent in the overnight hours are delayed but have been going out. They are expected to be caught up around 5pm today.

Flexmls is also working to restore data for My Sent Emails in a way that doesn’t reintroduce performance issues. In the meantime, you’ll likely notice less data than you are used to when accessing this feature.

This post will be updated with any updates as they are received.

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There have recently been many reports of listings that were not closed in a timely manner.  MLS Policy mandates that a listing must be marked Sold in the MLS within 72 hours of the actual closing.  If the 72 hour limit falls on a weekend or federal holiday, the change must be made on the next business day.

Actual MLS Policy:
1.02.04 – Non-Reported Closing (Solds)                                                                                  Fine with Warning

Warning, $100, $200, $500

All sales closed must be entered within 72 hours from the actual closing/funding date except weekends and federal holidays whereby the closing information is to be entered the following business day except HUD listings that are to be updated within 72 hours of either (1) Asset Manager’s notice of closing or (2) the county auditor or Realist published sale information for the property.

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12/01/2016

This article documents a change the MLS vendor, FBS, has put in place for all MLS’s that utilize their Flexmls system. This change went live late 11/30/2016.

Flexmls Classic Portal
When you use the Portal, users can click the star icon from any tab to save listings from their News Feed, Searches, or Listing Collections. Saving a listing automatically saves it with a one star rating. Once a listing is saved and then viewed in the Saved collection, users can now rate listings with up to three stars to help sort and track their favorite saved listings. The 3 star ranking system only appears once there are more than 1 listing marked as saved. Once there are more than 1 item, clients can use the star rankings to help sort their saved listings.

Flexmls iOS Client App and Mobile Web Portal
When using the iOS Client App or mobile web Portal, users can tap the star icon to save listings from their News Feed, Searches, or Listing Collections. Saving a listing automatically saves it with a one star rating. From the Saved tab, users can tap to view their Saved listing collection and rate listings with up to three stars to help sort and track their favorite saved listings.

Viewing Star Ratings as an Agent: Flexmls Web
You can view a contact’s star ratings by selecting a contact in Contact Management, going to their Portal tab and clicking their Saved collection.

Regardless of whether you use the new Portal or classic Portal, you will see the classic Portal layout when you view a contact’s Portal from Flexmls Web. When viewing a contact’s Saved collection, you can see how many stars they’ve given each listing or add and remove stars at your contact’s request.

Viewing Star Ratings as an Agent: Flexmls Pro and Mobile Web
In Flexmls Pro for iOS or from Flexmls Mobile Web, go to the Contacts tab and select a contact. Tap Collections and then Saved to view the contact’s Saved collection which will include the new multi-star rating system.

If you would like to change the star rating on behalf of your client, tap the stars next to a listing, then select the number of stars the listing should have.

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CoreLogic will be performing system maintenance tomorrow evening, Saturday, November 19, 2016 beginning at 11:00 PM through 4:00 AM Sunday morning. Realist may be intermittently unavailable during this maintenance period.

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11/18/2016

You can now download the latest review of the MLS Policy Violation Manual.  The manual has been updated for November of 2016.

One notable change is the new policy regarding comments specific to buyers (1.02.13) listed below. The manual can be downloaded in PDF format here.

1.02.13 – Comments Specific to Buyers in the Property Description Field

 Comments specific to buyers or buyer-related information, including financing concerns, are not permitted in the Property Description field.  The comment “Back On Market – See Agent to Agent Remarks” is permitted. MLS staff is authorized to delete wording as needed to make the Property Description compliant with this policy.  The policy will be effective Immediately with enforcement beginning November 1, 2016

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11/17/2016

Please be aware that access to MLS, RPR, Realist, and other MLS related websites cannot be guaranteed for logins from international locales.  Our vendors have notified us that access from international locales may be blocked by security protocols on the database servers.  Attempts to connect to these systems may be partially or completely blocked when the IP address is identified as outside of the United States.

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Members are invited to attend either of 2 “Getting Started in RPR” classes offered in Delaware and Union counties.  One class will be offered in each county on November 16, 2016.  These classes will be offered for 1-hour of CE credit.  Classes will start promptly at the scheduled time and late arrivals will not receive CE credit.  Space is limited.  Attendees must schedule the class online using the registration links below.

Delaware County:
Nov 16 – 10am
Delaware Board of Realtors office
21 N. Sandusky Street, Delaware, Ohio
REGISTER for Delaware RPR class

Union County:
Nov 16 – 3:15pm
Marysville Public Library – Meeting Room B
231 S. Plum Street, Marysville, OH 43040
REGISTER for Marysville RPR class

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11/02/2016