Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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Search Results:
· MLS Tip: Tenant Occupied Field – Is a Renter Living Here?   09/04/2019
· Saved Search in Flexmls: UI Refresh – A New Modernized Look   08/29/2019
· New Flexmls Login Screen – July 9   07/08/2019
· MLS Policy Tip: For Sale Signs Cannot Be Visible in Photos   07/08/2019
· Status in MLS: Confused? Read this.   06/27/2019
· Flexmls: New Login Screen in July   06/27/2019
· Realtor.com: Broker Distribution – Override Default Changed   06/18/2019
· Flexmls Downtime: Scheduled Maintenance – June 17th – 3am   06/13/2019
· Surveillance in Real Estate: Is this a problem?   06/10/2019
· New to Homesnap? Webinar June 17 – 2pm   06/05/2019
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Note: Most posts prior to 11/2012 are not available in the archive.

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MLS Tip: Tenant Occupied Field – Is a Renter Living Here?

The Tenant Occupied field is used to indicate that a tenant (renter) is living in the property.  The Tenant Occupied field is a required-entry field and must be marked “yes” if there is a tenant living in a property.  This is often used in conjunction with the phrase “tenants rights” in the property description and Agent to Agent Remarks. This field should be marked “yes” before you include verbiage such as “tenants rights” in a remarks field. 

Correct identification of tenant occupied property alerts agents that they cannot access the property without warning because any tenants must be notified in advance of an upcoming showing.  Selecting “yes” in this field also makes the property easily searchable for investors who may wish to purchase a property that already has a tenant or want to exclude properties that currently have tenants. 

The searchable field can be added to a Quick Search:

Tenant Occupied field is required on listing entry screen:

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09/04/2019

Saved Search in Flexmls: UI Refresh – A New Modernized Look

The appearance (User Interface) of the Saved Searches page is being “refreshed”. The new Saved Search page will have the updated, modern look that has already been incorporated in Quick Search and Hot Sheet pages. This UI refresh for the Saved Search page will occur in late July or early August 2019.

This updated look and feel for the Saved Search page is part of the ongoing “User Interface (UI) refresh” for all of Flexmls. These changes are being made to make the Flexmls experience more consistent across mobile and desktop patforms.

A Search bar has been added at the top of the page to help you find the saved search you need . Links have been added to easily access favorite and draft searches. You can sort the list of saved searches by most recent, least recent, or search name.

Quickly add a saved search to your favorites by simply hovering over the search name and click on the grey star that appears. The star will turn yellow indicating it is now a favorite.

The More (three dots) button gives you one-click access to view saved search details, view related subscriptions, rename the saved search, or delete the saved search.

Originally Posted 7/25/19

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08/29/2019

New Flexmls Login Screen – July 9

The Flexmls process is being standardized across platforms. The new login screen will have a two step process.

New two step login process:
1) Enter your MLS username on the first page (typically, cr.NRDSNUMBER).
2) Enter your MLS password on the second page.

The The new login process will be consistent whether you are on Flexmls Mobile or Flexmls Web. Your username and password are the same. Only the process to login will change.

Login update schedule:
1) Flexmls Web, Mobile, and iOS/Android apps – July 9

Current login screen (one step process):

New login screen (2 page process):

First step: enter MLS username
Second step: enter password

Separating the entry of user names and passwords will improve security and makes it easier to integrate third-party apps into Flexmls. This change is also part of a larger effort to create a more consistent Flexmls experience across all platforms.

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07/08/2019

MLS Policy Tip: For Sale Signs Cannot Be Visible in Photos

Pictures on the MLS cannot be branded in any way.  This applies explicitly to your “For Sale” sign.  MLS photos are available to the public through MLS email and broker-operated websites.  For this reason, For Sale signs are considered very volatile and are subject to an immediate $100 fine. It doesn’t matter if the signage or other branding is on the primary or secondary photos.  It is an MLS policy violation and you will receive a fine.  Please check your listings photos for possible violations for yard signs or any other branding on your photos. Please review the actual MLS policy below.

1.03.05 – Unallowable Data on Photos and Public Documents                                               
Fine with No Warning$100, $200, $500

No marketing devices of any type (e.g., logos, readable for sale signs, company names, phone numbers, Web sites, Open House Overlay, email addresses including embedded, overlaid or digitally stamped information etc.) shall appear on or with any photos or public documents except for the following:

  1. Any listing with the MLS watermark “CR-MLS” must allow it to remain visible on the photo.
  2. Any Build-to-Suit listing whose primary (first) photo must display one of the MLS images provided.
  3. All images that are not images of the actual property are required to display, on that image, the words “Not Actual Property” in 36-point type or larger.
  4. An image may have text overlays added on primary and secondary photos provided it is descriptive or informative of the property and it is not misleading, branded or leads to branding, i.e., no agent or brokerage information.
  5. No people are permitted in the primary photo. People may appear in secondary photos.


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Status in MLS: Confused? Read this.

The MLS Listing Status Guide has been created and approved by the MLS Committee and MLS Board of Directors. These definitions are intended to help all MLS members understand and correctly use MLS statuses when editing or searching listings in MLS.

Download the MLS Listing Status Guide here.

The status definitions have also been added to the MLS edit screens. For example, when you change a listing to Contingent status, the definitions will appear on the screen to help you determine the correct status for your listing.

Published 20190627

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06/27/2019

Flexmls: New Login Screen in July

The Flexmls process is being standardized across platforms. The new login screen will have a two step process.

New two step login process:
1) Enter your MLS username on the first page (typically, cr.NRDSNUMBER).
2) Enter your MLS password on the second page.

The The new login process will be consistent whether you are on Flexmls Mobile or Flexmls Web. Your username and password are the same. Only the process to login will change.

Login update schedule:
1) Flexmls Mobile and the Flexmls Pro iOS/Android apps – July 9
2) Flexmls Web – July 15

Current login screen (one step process):

New login screen (2 page process):

First step: enter MLS username
Second step: enter password

Separating the entry of user names and passwords will improve security and makes it easier to integrate third-party apps into Flexmls. This change is also part of a larger effort to create a more consistent Flexmls experience across all platforms.

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Realtor.com: Broker Distribution – Override Default Changed

IMPORTANT UPDATE – JUNE 18, 2019: The “Agent can override” default has been set to OFF for all offices. This means that the broker’s “Send listings by default” will apply to all listings in that office. The checkbox for Realtor.com will be locked on add/edit. If a broker wishes to allow agents to override the broker’s “Send listings by default” setting they must enable “Agent can override” for that feed on the Broker Distribution Preferences page. When enabled, agents will be able to use a checkbox on Add/Edit screen to choose whether each individual listing displays on Realtor.com.

Original announcement of Realtor.com Broker Distribution preference follows:

MLS participant brokers can now control their listing feed to Realtor.com by using a checkbox setting to “disable the feed” on the Broker Distribution Preferences page. The default setting for Realtor.com feed has not changed. Listings will continue to be fed to Realtor.com unless the feed is manually disabled by the broker as detailed below. Adding Realtor.com simply gives the broker more direct control over their listing feed from MLS to Realtor.com.

If a broker wishes to STOP sending listings to Realtor.com, they must disable the feed on the Broker Distribution Preferences page. Brokers can login to flexmls, then go to Menu > Preferences > Broker Distribution to access the settings discussed below.

Broker Distribution Preferences page summary:

Enable Feed: Allows listings to be fed to Realtor.com when checked. (Main On/Off setting for this feed.)

Send listings by default: Listings will be fed to Realtor.com by default when checked, unless agent override is allowed.

Agent can override: Individual listing agents can override the broker’s office-wide setting for Realtor.com when this is checked. There will be a checkbox on the Add/Edit screen that the agent can check/uncheck for each individual listing.

Agent override checkbox will appear on on Add/Edit screen:

  • if not disabled on Broker Distribution Preferences screen

Questions? Contact MLS Technical Support (614) 475-4000 techsupport@columbusrealtors.com

The Broker Distribution functionality within Flexmls provides a way for participant brokers to control listing distribution to select third party portals. When Broker Distribution Preferences was added in 2018, Zillow Group was the only destination on the list. As of May 2019, Realtor.com has been added.



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06/18/2019

Flexmls Downtime: Scheduled Maintenance – June 17th – 3am

FBS will update MLS system hardware in the early morning hours of Monday, June 17th. This work is expected to take up to 60 minutes between 3:00a-4:30a (Eastern). The flexmls system will be unavailable during this time.

Downtime Schedule:
June 17 – 3am – MLS system offline, access unavailable
June 17 – 4:30am – MLS access restored

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06/13/2019

Surveillance in Real Estate: Is this a problem?

Please review the Legally Speaking article below from OAR regarding video and audio surveillance during listing appointments.

Links to additional resources appear at the bottom of this story (NAR or OAR login may be required).

Legally Speaking: Video and audio home surveillance

Mar 14, 2019

By Lorie Garland, Ohio REALTORS Assistant Vice President of Legal Services

Q: During a listing appointment the seller disclosed to my agent that there are video and audio surveillance equipment on his property. The seller stated his intent to record showings, because he wants to hear what buyers and agents are saying about his property. Is it legal for the seller to do this? Does the listing agent need to disclose to buyer agents that the showings are being recorded?

A: Ohio law addresses both audio and video recordings. Under Ohio law a seller is permitted to use surveillance equipment to video record on his property. The equipment used is commonly referred to as a “nanny cam.” There are, however, limitations on that right to record. A seller should not record in locations where there is an expectation of privacy, for example a bathroom.

Audio recordings, though, have stricter requirements. Under Ohio law, in order to legally make an audio recording, at least one person being recorded must consent to being recorded. Therefore, for a seller to use surveillance equipment to audio record conversations during a showing of their property, one of the individuals at the showing would have to consent to the recording. For most showings this would be either the buyer’s agent or the buyer. The fact that the seller knows about the audio recording would not be sufficient since the seller is not typically present during showings, and therefore is not a party to the conversation being recorded.

Violations of the above provisions are a 4th degree felony under Ohio law.

There are two ways to approach listing a property with video and audio surveillance equipment present. The first approach is to request that the seller turn off their surveillance equipment during showings or anytime the property is being accessed where the conversation of others will take place (i.e. an inspection, appraisal). This requirement could be limited to audio recordings or apply to all surveillance equipment and could be included as a term of the listing agreement.

The other approach is to disclose the use of surveillance equipment and obtain consent to any audio recording. Notification of surveillance equipment could be made through the MLS or any other method used to communicate property access information. Also, a surveillance equipment notice should be posted at the property. Consent to an audio recording would need to be obtained prior to a showing or granting access to others pursuant to your duties under the listing agreement. Consent to audio recordings should be obtained in writing. For a showing, written consent would be required from the buyer’s agent or the buyer. If the buyer’s agent is providing the consent it should only be given with the knowledge and written authorization of the buyer.   The bottom line is that a brokerage should adopt a policy on listing property with surveillance equipment and communicate that policy to all licensees. If a property has surveillance equipment, the seller should be made aware of Ohio law in this area and the existence of any surveillance equipment should be disclosed to others and proper consent to audio recordings obtained. Buyer agents should caution their clients regarding property surveillance equipment and should never do or say anything in a property that they would not want the seller to know.

Additional Resources: (NAR/OAR login may be required)

https://www.nar.realtor/legal/video-and-audio-surveillance-state-law-survey

https://www.ohiorealtors.org/blog/583/nars-window-to-the-law-video-and-audio-surveillance-issues/

https://www.realtor.com/news/trends/buyers-under-surveillance/

https://www.ohiorealtors.org/blog/1073/legally-speaking-video-and-audio-home-surveillance/

Watch a quick NAR video about surveillance (skip to 3:08 if you don’t want to see the rest of the video)

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06/10/2019

New to Homesnap? Webinar June 17 – 2pm

Want to learn more about Homesnap?   Need a refresher on how to use it?
No problem.  There is still plenty of training and help available.  The next online webinar is June 17th from 2-3pm.   The Homesnap University website offers 24/7 access to pre-recorded videos and downloadable materials help you learn how to connect with your client through Homesnap.

Homesnap Webinar Training:
Webinar – June 17 – 2pm – One hour web-based live training

Homesnap University:
Training whenever you want it! Start learning NOW online at Homesnap University now!

Homesnap customer support:
support@homesnap.com
866-855-2622
Mon-Fri 9:00 am – 8:00 pm EST
Sat 9:00 am – 6:00 pm EST
Sun 10:00 am -5:00 pm EST

Video Testimonials:
Watch testimonials from other agents who love Homesnap here on Vimeo.

What is Homesnap?
Homesnap Pro is the professional version of the Homesnap consumer platform built specifically for real estate agents. Through integrations with MLSs and brokers through the Broker Public Portal, Homesnap Pro provides you with real-time mobile access to your most valuable asset: MLS data, enhanced through data intelligence. Millions of consumers use Homesnap to search for homes every month, and each time they explore your listing, you get the lead instantly from Homesnap for free.

What is the Broker Public Portal and its relationship to Homesnap?
The Broker Public Portal (BPP) is essentially a database of MLS listings. The BPP database is provided and controlled by the brokers and MLSs that own the listings in the database. This database is very different than other nationally-known real estate websites because it is contractually obligated to both Fair Display Guidelines AND “Your Listing Your Lead”. That is, listing leads generated from the BPP go to the listing agent, not the highest bidder.

Why Homesnap?
Buyer’s agents are also protected because they can “claim” their clients within Homesnap. When a “claimed” client views a listing, they will see their agent’s contact information and be able to contact their agent directly from Homesnap. The BPP partnered with Homesnap to provide the software interface for the public and agents to the BPP database.



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06/05/2019