MLS Technical Support has seen that Realist is completely unavailable at this time.  This outage is unexpected and not planned maintenance.  Auto-population of tax data for new listings is included in this outage.

We will update this post when Realist is restored or when more information is available.

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06/16/2015

A new report is now available in the MLS.  “Side by Side with Remarks” is a 3-up columnar report.  It will allow any 3 selected listings to be displayed “side-by-side” for easy review and comparison.  This report is now available for display, print, and email for all Residential listings.  Since this report is primarily intended for print (and PDF), it will sometimes display only 1 property on the Detail screen and when sent by email.  You can still print preview the report (as can the client) and the report will show 3 properties at a time.

To use the new report, simply select the report in the print or email window or even the drop-down list on the Detail tab.  If more than 1 property is selected, the report will automatically display and print 3 listings at a time.

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06/08/2015

Images appearing in the MLS may not be reused without written permission from the copyright holder. This applies to re-use on another MLS property or for other purposes such as display on external websites. The sole exception is MLS images provided for authorized IDX solutions where the data and connected images are authorized for display by the listing Broker’s active participation in IDX.  If you did not personally take an image, you must have written permission to reuse that image. If you paid an individual to take the image, you still need to verify from the copyright holder that your contract allows you to reuse the image. There can be serious legal and financial concerns when image copyright is violated. There may also be fines from the MLS for improper use of images without proper authorization from the copyright holder. If you have questions about photo usage, please contact your Broker, legal counsel or MLS staff.

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06/03/2015

Realist experienced an unexpected outage as of 5/28/15, 3:00am EDT that lasted until approximately Noon, May 31, 2015. The service has been indicated as being fully restored.

We apologize for the inconvenience. If you see any issues, please notify us at techsupport@columbusrealtors.com

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06/01/2015

On May 11, Auto E-mails will be able to see a View Count and Last Viewed Timestamp when viewing Atomatic E-mails on the My Sent E-mails page.

To view the screen, go to the Contacts tab and click My Sent E-mails, then select Automatic. From here there will be two new columns of information. The View Count will show how many times a user has clicked to view their newsfeed for the automatic e-mail and the Timestamp will show the last time that newsfeed has been viewed.

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05/07/2015

On May 11, FBS will release several improvements relating to the News Feed in automatic e-mails and portals.

Viewing Automatic E-Mails – News Feed Menu
Just as before, when a user clicks on a link in an automatic e-mail, the link opens to that listing highlighted in the News Feed. A News Feed icon will now be shown on the left side of the screen. The number next to the icon indicates how many listings have not been read by the user. By default, the News Feed shows all listings with unread listings in white and read listings in grey. Listings become marked as read when the user views the listing report on the Detail tab, or when they click the Mark All as Read button.

If the user has portal access, when they click to view listings from an auto e-mail, they will have an expanded menu available underneath the News Feed and they will be able to rate listings and view their Favorites, Likes, and No Interest listing collections.

Regardless of whether the user has Portal access, they will have access to your contact information by clicking on your photo at the top of the News Feed menu.

Portal Changes – News Feed
When using the portal, the Inbox has been relabeled as the News Feed to make moving between automatic e-mails and the portal a seamless process. When a user logs into the portal, the landing page will be the News Feed. If the user is not associated with an automatic e-mail, they will go to the search results page for the search that appears at the top of their Saved Searches.

Although the default page that users see after logging in has been changed, they can still access the original My Account page at any time by clicking on the My Account link in the upper right corner.

New Setting for News Feeds – Allow Statuses that No Longer Match Search Criteria
Since the News Feed shows a record of all the listings the user has received, it is now possible to allow listings to stay in the News Feed even if the listing has changed status to no longer match the original search criteria. This applies to the News Feed when accessed from either an auto e-mail or from the portal. By default, all statuses allowed by the MLS will be allowed in to stay in the News Feed.

If you want to change the default statuses allowed in Auto E-Mails and the Portal, go to the Preferences Menu and select Portal Preferences. Under the Portal Preferences section, you have access to the setting called Allow these statuses in the portal news feed for listings that no longer match.

If you would like to exclude statuses for appearing for a specific portal contact, go to the Contacts Menu and select Contact Management. Select the user, click on their Portal tab, and select Change Settings.

You can then select which statuses appear for that specific contact when they view the News Feed.

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Please be aware that as of May 1^st, 2015 the MLS Technical Support staff will no longer be able to support MLS related software issues that occur under the Windows XP operating system. Microsoft discontinued support for Windows XP in April of 2014 and as a result FBS (the company that makes Flexmls) discontinued support in late 2014. We have strived to continue supporting XP as a member benefit but it has become impossible to do so. If you have questions about this policy change please contact Bryan Dean at bdean@columbusrealtors.com.

Important Support Information:

Windows Vista the latest versions of Firefox, and Google Chrome
Windows 7 Internet Explorer 10 and the latest versions of Firefox and Google Chrome
Windows 8 Internet Explorer 10 (Internet Explorer 11 under Windows 8.1) (Desktop mode only), and the latest versions of Firefox and Google Chrome
Mac OSX 10.6+ (Intel only) the latest versions of Firefox, and Google Chrome (Safari is supported on Mac OSX  10.8 or newer)

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04/27/2015

An update to Realist will be installed on the evening of Monday April 27^th.  Realist may be unavailable for several hours during that installation process.

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04/23/2015

Realist experienced an unexpected outage as of 4/16/15, 11:37am EDT that lasted until approximately 1:00pm EDT.

We apologize for the inconvenience.

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04/16/2015

An updated version of the  MLS Policy Violation and Data Maintenance Fee Manual has been uploaded to the MLS Reference Materials section of the Columbus REALTORS® association website.

Click here link below to be taken to the website.

When you visit the page, you’ll be asked to provide your License Number (Generally a 6 or 10 digit number, example of 455688 or 2015000001)  and MLS Office ID (5 Digit number, example of 01455)

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04/14/2015