Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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Search Results:
· Flex Early Access – Begin Transferring Saved Searches Now and Flexmls Still Under Construction   01/13/2014
· Flex Training Webinars Start Monday, January 13 – Register Now   01/10/2014
· Conversion Timeline – Important Dates: 13, 20, 31, 3   01/09/2014
· Saved Searches Won’t Transfer to New MLS; Contacts Will Transfer   12/27/2013
· Flex MLS Conversion – Get your information Here!   12/20/2013
· Franklin County Auditor website & Internet Explorer 11   12/10/2013
· Buyer Broker/Tenant Rep and Sub Agency – Verify Accurate Amount on Reports – Nov. 12-21   11/25/2013
· FlexMLS: What Will the New MLS Look Like?   11/25/2013
· Internet Explorer 11 – Patches for Tempo/Fusion   11/22/2013
· Windows 7 Users – Internet Explorer 11   11/13/2013
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Note: Most posts prior to 11/2012 are not available in the archive.

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Flex Early Access – Begin Transferring Saved Searches Now and Flexmls Still Under Construction

All MLS users should now login to Flex and begin re-creating their Saved Searches from Tempo/Fusion.

CAUTION:  Flex is NOT FULLY FUNCTIONAL.  There are many things that are still being built.  This access is specifically to login and begin manually entering your Saved Search criteria. Also verify that your contacts have transferred. You will need to manually add any missing contact information from Tempo/Fusion to Flexmls. Unfortunately, CoreLogic (our current vendor) was not able to make these particular things happen automatically. All normal business (add/edit functions and daily search activity) should still be conducted in Tempo or Fusion until February 3rd (go live date for Flexmls).

This early access is solely for entering Saved Searches and verify the accuracy of your contacts.  Please do not report that parts of the website are not working.  The Flex system is STILL UNDER CONTSTRUCTION.  MLS staff will notify you next week when the full MLS database is loaded and ready.  Please spend this time re-entering your Saved Searches.  Please verify that your contacts transferred completely.

WEBSITE (FlexMLS):
cr.flexmls.com

USERNAME: license number (current Tempo login) preceded by “cr.”
Example:  cr.10010100 (don’t forget the DOT.  Your login is CaSe SenSitiVe.)

PASSWORD: crnow
You will be required to change your password to something else.  Your password is also CaSe SenSitiVe. Normal 90 day password changes still apply.

If you would like instructions on how to begin manually transferring your Saved Search criteria, please view the Video Tutorial and PDF (you will need to enter your TEMPO username and password to view the Tutorial video).  You can also view the full timeline for MLS conversion on the MLS welcome screen in Tempo, Fusion, and Flex.

REMINDER:  All normal business (especially add/edit functions and daily search activity) should still be conducted in Tempo or Fusion.  This early access to Flex is for manual Saved Search criteria transfer and Contact verification only.

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01/13/2014

Flex Training Webinars Start Monday, January 13 – Register Now

  • To register for a webinar, click the link below.
  • Please login to the webinar a few minutes before the start time.  There may be a software install needed for the webinar to work on your computer.
  • If you have already registered, you do not need to register again.

Getting started with Flexmls – Jan. 13, 10a-12p
Office Manager/Admin – Jan. 13, 2p-4p
Train the Trainer – Jan. 14, 9a-3p
Appraiser Session – Jan. 21, 10a-12p
Prospecting – Jan. 22, 10-12p

These webinars DO NOT OFFER continuing education credit.

Reminder:  All members will have access Monday, January 13, 2014 to Flex.  It is highly recommended that you begin manually re-creating your saved searches in Flex as soon as possible.

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01/10/2014

Conversion Timeline – Important Dates: 13, 20, 31, 3

Very important dates regarding the MLS Conversion to FlexMLS over the coming days:

January 13 – All MLS Users Get Access to Flex – Start Recreating Saved Searches – 10am

  • Members should begin manually re-creating their Saved Searches in Flex now. Video Tutorial and PDF instructions available.
  • Members can search for listings on a VERY LIMITED LISTING DATABASE.  Majority of listings will not yet be available!
  • Members should verify their contacts have transferred from Tempo/Fusion into Flex.
  • Users log in with their temporary password, and are prompted to reset their password on first login
  • Members can begin setting up contacts and auto-email, but no emails will be sent until go-live

January 20 – Parallel Mode – Tempo/Fusion Master System

  • System goes into parallel mode
  • Listings are updated regularly
  • Full set of listings available
  • Members will continue to log in with the username and password they created (no passwords will be overwritten if they have been set by the user)
  • All Add/Edit is in Tempo or Fusion only.  Flex will not have Add/Edit until February 3.
  • Members should continue to do daily searches and email for clients from Tempo/Fusion.

January 31 – NO ADD/EDIT ON EITHER SYSTEM – 4am

  • No listing add or modification will occur again until February 3, 2014 at FlexMLS go-live.
  • Add/Edit will be turned off in ALL systems (Tempo/Fusion and Flex)
  • Users will still have search access on Tempo/Fusion and Flex
  • Users SHOULD NOT MAKE CHANGES to Contacts in Tempo/Fusion after 4am.  All Contacts and Saved Search changes should be made only in Flex at this point.
  • Users should create new Saved Searches and Contacts in FLEX ONLY.

February 3 – Flex Goes Live – Noon

  • Tempo/Fusion gone.
  • All Add/Edit and Search will occur in flexmls only
  • Hot Sheet will be fully functional
  • Members will continue to log in with the username and password (no passwords will be overwritten if they have been set by the user)
  • Automatic email events will begin to send for users who have set them up

 

 

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01/09/2014

Saved Searches Won’t Transfer to New MLS; Contacts Will Transfer

Although every attempt was made to facilitate the transfer of Saved Searches, Tempo/Fusion technology does not provide the ability for saved searches to be automatically transferred to the new Flexmls system.

The Tutorial Video below has been created to help you streamline the process and minimize this inconvenience of copying and recreating Saved Searches

Saved Search Criteria – Manual Transfer Video and PDF – (PC) (Mac) (Printable PDF)

 

Contacts will be transferred automatically (without your assistance) from the Tempo/Fusion to Flexmls. We highly recommend all members back up their contacts as a precaution. The Tutorial Video below has been created to show you how to back up your contacts.

Contact Backup Video – (PC) (Mac).

To view the latest news/updates on the conversion, click here.

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12/27/2013

Flex MLS Conversion – Get your information Here!

On Feb. 3, 2014, Columbus REALTORS® will change from Tempo/Fusion/Kurio to Flexmls. The website below contains what you need to know to prepare for this major conversion:

http://www.columbusrealtors.com/mlsconversion

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12/20/2013

Franklin County Auditor website & Internet Explorer 11

With the recent release of Internet Explorer 11, you may discover that some websites are not fixed yet to work with the Internet Explorer 11 browser. Currently, the MLS is fully compatible with Internet Explorer 11, but other real estate websites from other organizations or companies still may not be.

Agents have reported to us that they experience issues with the Franklin County auditor and the Union County auditor websites since their computer received updates to Internet Explorer 11.

As a courtesy, we have provided instructions that may possibly fix issues with their websites. If the instructions below do not resolve your issue with those auditor sites, you will need to contact them directly for technical assistance. Contact phone numbers are listed below for those auditors.

Below are general instructions on how to add any website to your Internet Explorer Compatibility view settings:

  1. On the upper right corner of the Internet Explorer window, find the icon that looks like a gear (labeled tools) and click on it.
  2. Select Compatibility View settings.
  3. In the box labeled Add this Website type your web address you want to fix. For example, for Franklin County auditor type this in the box: metacama.com. For example, for Union County auditor type this in the box instead: ohiorevaluations.com
  4. Hit the Add button and then hit the Close button.
  5. Close out of all Internet Explorer windows.
  6. Once closed out, you can try the website you were attempting to go to again.

If you still experience issues after running through these instructions, you will need to contact the auditor office for technical support with their website. Their phone numbers are listed below:

Franklin County Auditor: 614-525-3200
Union County Auditor: 937-645-3003

For further reading about Microsoft’s statement on Compatibility View with Internet Explorer, you may visit their page on their website here: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

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12/10/2013

Buyer Broker/Tenant Rep and Sub Agency – Verify Accurate Amount on Reports – Nov. 12-21

NOTE:  This affects Fusion users only.  Tempo reports were not affected by this issue.

Please be aware that there was a display error on Fusion regarding the Buyer Broker and Sub Agency fields (compensation) recently.  During approximately November 12-21, the compensation “amount” entries on all Agent reports in Fusion (not Tempo) were rounding up to the next whole number.  That is, if a decimal value was used in Buyer Broker, Sub Agency, or Compensation (Rentals), (ie 2.5), the Agent reports in Fusion (not Tempo) would display Buyer Broker “3”, instead of the agent-entered amount of “2.5”.  In the same way, a Buyer Broker amount of “1.3” would round down to “1”.

This incorrect display was on the report itself.  For an unknown reason, the last MLS software update caused the reports to round up in these fields.  The data entered by the agent on add/edit in the compensation fields was not modified by the agent or the software update.  Only the data as displayed on the reports was affected.  This has since been corrected on the reports, but any reports printed during the period in question should be reprinted to verify accuracy.

REMINDER:  If you printed a report during the period of November 12-21, please print an updated report to verify that the correct, “not-rounded-up” compensation amount is displayed.

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11/25/2013

FlexMLS: What Will the New MLS Look Like?

Hopefully you have heard the rumors about a new MLS vendor at Columbus REALTORS®.  Well, they aren’t rumors!   FlexMLS will be the new MLS vendor for the Columbus and Central Ohio Regional MLS as of February 3, 2014.

So, what does Flex look like?

View PDF flyers for Flex Desktop or Flex Mobile.

Flex has 2 different websites:  Flex Desktop (Web) and Flex Mobile (phones).  Flex “Desktop” version works only on full computers (Mac and PC) and iPad (not Android tablets).  The Microsoft Surface PRO only (not the RT variant) may be supported as well since it has a full version of Windows 8.  Flex “Mobile” will work on any up-to-date web-capable phone or tablet (iPhone, Android Phones, Windows 8 phone, Android tablet, etc). Flex Mobile will have limited add/edit capabilities.

Compatibility:

The most simple compatibility test is:  Can your computer, phone, tablet, etc. run the latest, most recent version of the standard browsers (Firefox, Safari, Internet Explorer, Chrome).  If the answer is “no”, your device may not work for FlexMLS.

Conversion Schedule:

Training will begin in January 2014.  There we be a “parallel” period starting in mid-January which will allow you to acclimate yourself to the new system before it goes “live” on February 3rd.  During “parallel”, the listings and photos on Flex will be delayed.  The Tempo/Fusion database will still be the primary MLS and all add/edit functions will be in Tempo/Fusion only.  January 31st, the “lights will go out” for Tempo and Fusion.  There will be a 2 day “blackout” when Add/Edit will not be available on either system.  Finally, on February 3, Flex will go online as the only MLS web search.

 

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Internet Explorer 11 – Patches for Tempo/Fusion

On Tuesday, November 19, our vendor patched both the Tempo and Fusion systems to support Microsoft’s latest release, Internet Explorer 11. With this patch, users with Windows 7, Windows 8 and the recently available Windows 8.1 can safely upgrade to this new browser version. Recently, within the last two weeks, Microsoft has began to push Internet Explorer 11 as an automatic update within the Windows Update system. As such, if you find yourself with this installed on your system, there is no need to manually download the upgrade. Users with Windows XP and Windows Vista cannot be upgraded to Internet Explorer 11. (Last version for XP is 8 and for Vista, 9)

As with any new version of Internet Explorer, users can sometimes run into issues with websites that are no longer “compatible” with the updated browser. As with the last few revisions of Internet Explorer, Microsoft has included a “Compatibility View” that can help with access to sites. Microsoft has included instructions that can allow you to add any site to this list to help with potential issues. Instructions can be found through Microsoft via the link below:

http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

As always, to access Tempo via Internet Explorer, there are several additional settings needed. For guides on how to make sure these settings are on your system, you can find information on the link below:

http://cbrmlsstatus.com/welcomescreen/setup-instructions-for-internet-explorer-and-cbr-tempo/?mls=1

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11/22/2013

Windows 7 Users – Internet Explorer 11

As of late last week, Microsoft has began to push the new Internet Explorer 11 software to Windows 7 users via the automatic Windows Updates system. As with last months release for Windows 8.1 users, there are compatibility issues with this browser and the Tempo system. There are no current known issues with the Fusion system and this workaround is not required if you only access Fusion. The error one will receive when trying to go to the Tempo website is “This application was specifically designed for Internet Explorer 7.0 or greater. Your browser version is not supported. To download the latest version of Internet Explorer, visit the Internet Explorer Downloads Web site.”

With this error message, you do not need to go and download anything. There is a setting that can allow access as usual. The steps to do so are as follows:

  1. On the upper right corner of the Internet Explorer window, find the icon that looks like a gear(labeled tools) and click.
  2. Select Compatibility View Settings.
  3. In the box labeled Add this Website type the following: columbusrealtors.com
  4. Hit the Add button and then hit the Close button.
  5. Close out of all Internet Explorer windows.
  6. Once closed out, you can then try to connect to Tempo.

In the upcoming week, our vendor will release a patch that will allow proper function with Tempo and the new Internet Explorer 11. This patch will allow users of both Windows 7 and Windows 8.1 to access the system without needing the compatibility view workaround.

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11/13/2013