As of 3:40 pm June 28th it has been reported that this issue is resolved.

A new Days on Market bug is being investigated in the MLS. It appears to predominantly affect Coming Soon listings that have converted to Active status. The calculation for DOM and CDOM is not correctly removing all of the “off market days”. This may be causing an inflated DOM and CDOM value to be displayed.

Our MLS Vendor, FBS (Flexmls), has been made aware. They are currently working to resolve this DOM issue. No ETA has been provided at this time.

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06/25/2024

6/6/2024 4:52 PM At this time the issue appears to be resolved. We will continue to monitor.

We have received reports that open houses recently added in Flexmls are not appearing correctly on external websites. This appears to be affecting brokerage IDX websites and Realtor.com.

The issues has been reported to our MLS vendor, FBS. We do not have an ETA at this time. This message will be updated when the issue is resolved.

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06/06/2024

The bug that was causing the incorrect display of DOM has been fixed.

A bug has been identified in the MLS affecting the display of Days on Market. The calculation for DOM and CDOM is not correctly removing “off market days” from the Days On Market. This is causing an inflated DOM and CDOM value to be displayed.

Our MLS Vendor, FBS (Flexmls), has been made aware. They are currently working to resolve this DOM issue. No ETA has been provided at this time.

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05/30/2024

As of 4:25PM EST, FBS reports: A fix has been implemented and we’re monitoring to ensure the system remains stable. 

Originally posted Dec. 12:

As of 3:27PM EST, our MLS vendor is reporting system degradation on flemls web and mobile.

FBS, the maker of Flexmls, is currently aware of connection and functionality issues with Flexmls Web, Flexmls Pro, and consumer apps.

They are currently working towards a resolution but have not yet provided a timeframe for full restoration of service.

Please continue to check here on the MLS Message Board regarding any updates.

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12/12/2023

Originally posted Dec. 12:

As of 3:27PM EST, our MLS vendor is reporting system degradation on flexmls web and mobile.

FBS, the maker of Flexmls, is currently aware of connection and functionality issues with Flexmls Web, Flexmls Pro, and consumer apps.

They are currently working towards a resolution but have not yet provided a timeframe for full restoration of service.

Please continue to check here on the MLS Message Board regarding any updates.

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For our members who were facing an issue when stopping superusing that would redirect them to the incorrect flexmls instance. This has been resolved. Selecting “quit SU-ing” on the change user page will now direct you back to your login.

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12/11/2023

CoreLogic will be conducting maintenance on systems that affect Realist® and public record data this weekend on Sunday, December 10, 2023 between 4:00 am – 10:00 am. The Realist application and autopop as well as Matrix public record integration will be unavailable for the majority of this maintenance window.  A Realist maintenance splash page will display while Realist is unavailable.

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12/06/2023

Below is a message from FBS, Makers of Flexmls regarding cybersecurity measures they have in place to protect Columbus and Central Ohio Regional MLS’ data.

With the recent, unfortunate ransomware attacks on real estate software, you’re likely wondering what FBS does to protect and prevent malware/ransomware attacks on our software and systems. While cyber attacks and attackers are constantly evolving and becoming more sophisticated, we want to assure you that system security and proactive attack-prevention are utmost priorities. This email is intended to review with you both the general security practices FBS follows and to provide details regarding the software and services we use to provide protection of our server and cloud network against attacks.

General Security Practices:

Most malware/ransomware attacks are the result of unpatched or outdated software or from employees clicking on untrusted links or attachments. In general, to mitigate these elements:

• FBS performs scheduled updates on server operating systems to keep them up to date. Installed package versions are monitored and cross referenced with databases of known vulnerabilities. Critical security updates are performed quickly (usually within 24 hours) for systems that might be impacted by a critical bug.
• All FBS employees are trained and tested on various approaches used in inbound email attacks using a service called KnowBe4.
• Inbound emails are scanned for malware to prevent them appearing in inboxes.
• All employees run Endpoint Detection and Response software by SentinelOne. This software combines static and behavioral detections to neutralize known and unknown threats.
• There is a firewall at the edge of the network filtering in and out traffic. This ensures that the outside world can only send traffic to servers specifically intended to handle that traffic.
• Traffic that is allowed through the firewall is analyzed by an intrusion prevention filter that looks for common attack methods and filters them out.
• FBS has a service that monitors traffic patterns and will mitigate traffic that corresponds to a denial of service event related to Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks.

FBS Uses CrowdStrike to Protect, Prevent, and Remediate Attacks:
Regular antivirus software doesn’t offer protection against “unknown threats,” it usually has a database of virus signatures and it scans the hard drive for known viruses, quarantining them when detected or executed. That will only protect against what is known or has been seen before. For more proactive protection, all FBS servers run CrowdStrike’s Endpoint Detection and Response software and service. Similar to the SentinelOne product used on workstations, CrowdStrike protects our server network using a combination of known signatures and behavioral data (e.g., snooping the network, phoning home, encrypting files, etc.) to identify threats on the server endpoints. This software detects, understands, and ejects malicious intrusions in under 60 minutes (less than the average ransomware breakout time of 84 minutes). If a threat or suspicious activity is detected, CrowdStrike has 24/7/365 security experts to immediately investigate and remediate the threat. 

In the Event of A Successful Attack, What Would Happen?
With the ever-changing nature of cybercrime, there is no 100% protection or guarantee available and it isn’t possible to predict solution times without context of the specific threat. What we can say is that FBS’s contracts all promise 99.9% uptime, which only allows less than 45 minutes of downtime per month. To meet this obligation, FBS has all customer data backed-up locally and to the Cloud. Depending on the severity of the threat, customer traffic may be routed to the cloud or restored from backup to provide continued service to our customers. If the solution is to failover to the backup site, capacity can be increased in the cloud in minutes to accommodate the increased workload of handling production traffic. If the type of threat requires restoring from backup, that likely would take hours but not days.  

In sum, the key to avoiding long downtimes from a security incident is preventing an attack in the first place and FBS follows security best practices and uses best-of-breed security software and services to do that. FBS knows how critical our software and service is to you and your members and we take that responsibility very seriously. Though no system can be made 100% secure, FBS is confident in the solutions and services we’ve deployed to protect your MLS system. We hope this email answers your questions but please let us know if any remain.

The FBS Team

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08/16/2023

Changes to your MLS contact information, such as email or phone number, will now be handled within the Member Portal.

Previously, you would make those changes in Flexmls by going to the “My Profile” page. This page still exists. However, you must click the button at the bottom labeled Click Here to be redirected to the Member Portal profile page.

Click the Columbus MLS button under Subscriptions.

On the Subscription Details page for Columbus MLS, click the Edit button at the bottom right. Be sure to click Save when done.

You Association Membership profile (association specifically, not MLS) is a separate page. To update your membership profile , click Profile on the left hand side below My Association (closer to the top).

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02/13/2023

CoreLogic has scheduled system maintenance this weekend and next, Sunday, December 10, from 1:00am to 6:00am and Sunday, December 17, from 1:00am to 4:00am.  During this time, Realist and autopop may be intermittently unavailable.

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12/09/2022