Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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Search Results:
· Realist Mobile: Tax Records on iOS/Android   09/11/2013
· Corp Limit Verification: Tutorial Videos Available   09/10/2013
· Tempo/Fusion: New Features Added Recently   08/26/2013
· MLS Downtime: Wednesday, August 20 – 5-8:30am   08/20/2013
· Tempo/Fusion Email Delivery Restored (Blacklist)   08/16/2013
· Tempo/Fusion Email: Some MLS Client Email Blocked   08/16/2013
· ColumbusRealtors.com Website Down – Not MLS   08/11/2013
· Kurio: New Map Search with Lasso Shapes   07/19/2013
· Realist Slowness and Sporadically Unreachable   06/04/2013
· Realist: “Application Error”, Export Failure, Auto-pop duplication in Franklin Co.   05/23/2013
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Realist Mobile: Tax Records on iOS/Android

Realist Mobile will be avaible to all MLS members in the next day or two.  Realist Mobile is an app for iOS and Android phones only.  It will allow you to quickly and easily view Realist tax data for properties on your phone.  The properties can be located by typing in search criteria, or by simply using GPS location to see parcels near your location.

Next time you login to Realist, you will be greeted with a pop-op advertisement asking if you would like to sign up for Realist Mobile.  If you answer “no”, you will always be able to register for Realist Mobile at a later date, as there will be a link at the top right of the Realist window that says “Realist Mobile”.  REMINDER:  You must go to Realist and REGISTER prior to using Realist Mobile. (instructions at bottom)

Realist Mobile Tips:
1) You will be required to register and create a unique, Mobile-only username and password (similar to Kurio registration)
2) You will NOT be able to AUTOMATICALLY login with your MLS username and password.  Only the login and password you registered will work.  You CAN enter your MLS login credentials when you register.  Just remember, when the quarterly MLS password change occurs you must MANUALLY update your password on Realist Mobile.
3) The app is designed for phones, not tablets.  While the iPad “may” work, it may have formatting problems or behave strangely. (same for Android tablets)
4) The app must be downloaded from iTunes or Google Play stores prior to use.  The app is free.  NOTE: REGISTRATION required on the Realist homepage prior to launching the app!  Search for “Realist Mobile”.  On iTunes app store, make sure you look under “iPhone apps”, not iPad apps.  This app is NOT universal.  It is designed specifically for iPhone, not iPad.  (see #3 above).
5) Your EMAIL ADDRESS for retrieving your password will be the one you enter at time of registration.  Make sure you enter it carefully.  If you have to retrieve your password, that email address you entered will be very important.

The app is available now in the iTunes or Google app stores.  Remember to register on Realist prior to downloading and attempting to login to the app.  Your MLS username and password will NOT work for Realist Mobile unless that is what you registered.  Your email address entered at registration will be the only way to retrieve your password.  Make sure your email is correct!

To get to Realist to register:
1) login to Tempo or Fusion MLS.
2) While logged into the MLS, you then go to Public Records at the top, then click “Realist Tax Search”.
3) When Realist main window loads, you should see the registration pop-up.  If not, click Realist Mobile link at top right and register.  Then…go download the app!

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09/11/2013

Corp Limit Verification: Tutorial Videos Available

Need help finding the correct “Corp Limit per Auditor” for your listings?  Videos available now on WDWPY.com!

New tutorial videos have been created to walk you through step-by-step locating and verifying the correct Corp Limit on the county auditor’s website.  An individual video has been created for each county.  Currently there are six videos.  Additional videos will be added for each of the 13 counties covered by Realist.

Counties available now:

Franklin
Delaware
Licking
Fairfield
Union
Pickaway

Links to the individual videos for each county will be available at the MLS video training website  WDWPY.com.  There is also a link in the blue “help bubble” adjacent to the “Corp Limit per Auditor” field on the Add/Edit screen.

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09/10/2013

Tempo/Fusion: New Features Added Recently

Below is a list of added features and interface changes to Tempo and Fusion as of August 21, 2013.

1) Help tab moved to the top right corner of Fusion where “Tools” menus used to be
2) Tools menu moved to the previous location of the “Help” menus in Fusion
3) Settings menu now appears as a sub-menu of “Tools” menu
4) Quick CMA output to PDF.  Fixes problems with formatting and page width
5) Quick CMA now has portrait and landscape versions
6) Parcel overlays on map in Fusion now clickable.  Opens tax detail in Realist.
7) Ability to manually reorder rows on Grid arbitrarily in Fusion (existed already in Tempo)
8) Filter by Selected or Unselected on Detail view in Fusion
9) Email, Print, and Previous/Next buttons shifted to the right on the detail view in Fusion
10) Labels can now be automatically printed for contacts in Contact Manager.  Labels are in PDF format.
11) Financial Functions included Mortgage Calc, Loan Qualification, and Loan Comparison added to Fusion (existed in Tempo)
12) Tools function added to My Folder in Fusion.  Remove records, link to contact, and export listing from within My Folder.

 

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08/26/2013

MLS Downtime: Wednesday, August 20 – 5-8:30am

Please be aware that the MLS will be offline and unavailable Monday morning, August 21st from 5:00-8:30am.

This is planned downtime to install the latest version of the Fusion/Tempo software.

SCHEDULE:
Wednesday, August 21, 5:00-8:30am – Tempo/Fusion MLS offline and unavailable

If you experience problems using Tempo or Fusion after the upgrade, first hit the F5 (function key) at the top of the keyboard or the “refresh/reload” button at the top of the browser window.

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08/20/2013

Tempo/Fusion Email Delivery Restored (Blacklist)

Marketlinx has resolved the issue with Tempo/Fusion email being “black-holed” or “blacklisted”.  Listing and prospect email should now be delivered normally.

Reminder:  Spam filters and blacklists are a fact of email communication.  Please review the article below to learn what you can do to keep MLS email servers OFF blacklists.

“Please Help Email Get Through” (Note that while this article references AOL specifically, the same principles apply to all email providers.)

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08/16/2013

Tempo/Fusion Email: Some MLS Client Email Blocked

Technical Support has received several reports of blocked or undelivered email from Tempo/Fusion.  This means that email sent to your client may not be delivered.   There is currently a problem with MLS (Marketlinx) servers appearing on black lists.  Agents may recieve a “bounce-back” email that serves as a failure notice.  However, the email may also “disappear” into an internet “black hole” without notice.

Our MLS vendor, Marketlinx, is working to resolve the matter and remove the affected servers from the black listings as soon as possible.  Please be aware of the situation.  At this time, it is advisable that you check with your clients to ensure they are receiving listing emails (including prospect email).

You can help MLS email be delivered and keep MLS servers off black lists.  Read the article on the MLS Welcome screen entitled “Please Help Email Get Through” (Note that while this article reference AOL specifically, the same principles apply to all email providers.)

 

 

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ColumbusRealtors.com Website Down – Not MLS

Please be aware that the Columbus REALTORS website is currently experiencing issues and “server application” errors.  This appears to be affecting only the association website.  The MLS sites for Fusion, Tempo, and Realist do not appear to be directly affected.

If you normally access MLS from the link on Columbusrealtors.com, please use the addresses below until the association website has been resolved.

Tempo:  http://cbrmls.columbusrealtors.com

Fusion:  http://cbrmls.fusionmls.com

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08/11/2013

Kurio: New Map Search with Lasso Shapes

Kurio has just added the ability to search by map using “lasso” searches.  Lasso search is similar to the polygon map shapes available in Tempo/Fusion.  Lasso searches are also used on mobile apps and websites like Realtor.com.

As always, there is no app to install.  Kurio is a website.  To use the new lasso search, just login to your Kurio account using you MLS username and password at the address below.
cbrmls.columbusrealtors.mobi

You will see a “Map Search NEW” item at the top of the list.  Kurio may ask to “use your location”.  This is necessary for map search.  Allow location services.  You will see a red “lasso” button at the top.  Use your mouse or fingertip on mobile to literally draw the shape on the screen.

PLEASE NOTE:  There may be performance issues on older phones.  The oldest supported phone is iPhone 4S.  Older iPhones and Android devices may experience slowness when using lasso map shape search features.

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07/19/2013

Realist Slowness and Sporadically Unreachable

Realist is currently experiencing problems that cause severe slowness and at times can be completely unreachable.  This primarily affects Realist 2, not old Realist.

This Realist issue does NOT seem to affect auto-population of tax data.

 

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06/04/2013

Realist: “Application Error”, Export Failure, Auto-pop duplication in Franklin Co.

A recent Realist assessor (monthly) update for Franklin county created a large number of duplicated property records.  This seems to affect only Franklin county.

Symptoms include:

1) The duplicated listings will be visible on the Realist grid (list of matches properties).  This has also affected the display of the Realist detail report (green dollar sign icon) within the MLS.

2) When attempting to display a Realist property detail report that has been duplicated, the user will get an error message on a plain white page that says “An application error has occurred.”

3)Attempting to export Franklin Co. listing to a spreadsheet in Realist may result in a very low number of actual property records appearing in the CSV spreadsheet that is generated.  For example, if 300 properties are selected, only 5 may appear in the created spreadsheet after the export.  This is caused by the damaged/duplicated records causing the export to fail midway through the process.

4) Realist auto-population of tax data may have problems for the listings that have been duplicated.  When autopopping the tax data for a new listing, you may notice for some Franklin co. listings that 2 records appear for the address.  You can sometimes determined the damaged/duplicated entry by the blank or clearly inaccurate information in the auto-pop entry for the damaged entry ($22 for taxes vs. $2481 in the undamaged record).  Select the clean version that is correctly displaying the data from Realist for that property when auto-popping from Realist in Franklin Co.

We will update this story when a resolution or ETA for correction is announced by the vendor.

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05/23/2013