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Realist Downtime – Tuesday Morning 1am-5am – Software Update Realist will be updating the latest version in the early morning hours of Tuesday, July 14, 2015. Realist may be intermittently unavailable between 1:00 AM and 5:00 AM during the installation process.
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New MLS Reports: Updated “Full 1-Page” Report, New “Full 2-Page” Larger Font Report Created The MLS Committee completed a review of the Residential MLS reports in April in response to complaints that the Residential full report was too crowded and often spilled onto a second page when printing. The following modifications/additions have been made to the Residential MLS Reports:
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Realist Service Has Been Restored 10:17am Realist service has been restored. We sincerely apologize for the inconvenience this caused.
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Realist – Currently Unavailable 8:30 am June 16 MLS Technical Support has seen that Realist is completely unavailable at this time. This outage is unexpected and not planned maintenance. Auto-population of tax data for new listings is included in this outage. We will update this post when Realist is restored or when more information is available.
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Realist service Restored – May 31, 2015 Realist experienced an unexpected outage as of 5/28/15, 3:00am EDT that lasted until approximately Noon, May 31, 2015. The service has been indicated as being fully restored. We apologize for the inconvenience. If you see any issues, please notify us at techsupport@columbusrealtors.com
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My Sent Email Enhancement: View Count and Timestamp for Auto-Email – May 11 On May 11, Auto E-mails will be able to see a View Count and Last Viewed Timestamp when viewing Atomatic E-mails on the My Sent E-mails page. To view the screen, go to the Contacts tab and click My Sent E-mails, then select Automatic. From here there will be two new columns of information. The View Count will show how many times a user has clicked to view their newsfeed for the automatic e-mail and the Timestamp will show the last time that newsfeed has been viewed.
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Inbox/News Feed Enhancements for Auto-Email and Portal – May 11 On May 11, FBS will release several improvements relating to the News Feed in automatic e-mails and portals. Viewing Automatic E-Mails – News Feed Menu If the user has portal access, when they click to view listings from an auto e-mail, they will have an expanded menu available underneath the News Feed and they will be able to rate listings and view their Favorites, Likes, and No Interest listing collections. Regardless of whether the user has Portal access, they will have access to your contact information by clicking on your photo at the top of the News Feed menu. Portal Changes – News Feed Although the default page that users see after logging in has been changed, they can still access the original My Account page at any time by clicking on the My Account link in the upper right corner. New Setting for News Feeds – Allow Statuses that No Longer Match Search Criteria If you want to change the default statuses allowed in Auto E-Mails and the Portal, go to the Preferences Menu and select Portal Preferences. Under the Portal Preferences section, you have access to the setting called Allow these statuses in the portal news feed for listings that no longer match.
If you would like to exclude statuses for appearing for a specific portal contact, go to the Contacts Menu and select Contact Management. Select the user, click on their Portal tab, and select Change Settings. You can then select which statuses appear for that specific contact when they view the News Feed.
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Announcement: Windows XP Support Ending on May 1, 2015 Please be aware that as of May 1st, 2015 the MLS Technical Support staff will no longer be able to support MLS related software issues that occur under the Windows XP operating system. Microsoft discontinued support for Windows XP in April of 2014 and as a result FBS (the company that makes Flexmls) discontinued support in late 2014. We have strived to continue supporting XP as a member benefit but it has become impossible to do so. If you have questions about this policy change please contact Bryan Dean at bdean@columbusrealtors.com. Important Support Information: Windows Vista the latest versions of Firefox, and Google Chrome
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Realist Downtime: System Update Monday, April 27 An update to Realist will be installed on the evening of Monday April 27th. Realist may be unavailable for several hours during that installation process.
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Realist Service Restored as of 4/16/15 1:00pm EDT Realist experienced an unexpected outage as of 4/16/15, 11:37am EDT that lasted until approximately 1:00pm EDT. We apologize for the inconvenience.
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