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Note: Most posts prior to 11/2012 are not available in the archive.

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· Realist Downtime – Tuesday Morning 1am-5am – Software Update   07/13/2015
· New MLS Reports: Updated “Full 1-Page” Report, New “Full 2-Page” Larger Font Report Created   06/26/2015
· Realist Service Has Been Restored 10:17am   06/16/2015
· Realist – Currently Unavailable 8:30 am June 16   06/16/2015
· Realist service Restored – May 31, 2015   06/01/2015
· My Sent Email Enhancement: View Count and Timestamp for Auto-Email – May 11   05/07/2015
· Inbox/News Feed Enhancements for Auto-Email and Portal – May 11   05/07/2015
· Announcement: Windows XP Support Ending on May 1, 2015   04/27/2015
· Realist Downtime: System Update Monday, April 27   04/23/2015
· Realist Service Restored as of 4/16/15 1:00pm EDT   04/16/2015
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Note: Most posts prior to 11/2012 are not available in the archive.

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Realist Downtime – Tuesday Morning 1am-5am – Software Update

Realist will be updating the latest version in the early morning hours of Tuesday, July 14, 2015. Realist may be intermittently unavailable between 1:00 AM and 5:00 AM during the installation process.

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07/13/2015

New MLS Reports: Updated “Full 1-Page” Report, New “Full 2-Page” Larger Font Report Created

The MLS Committee completed a review of the Residential MLS reports in April in response to complaints that the Residential full report was too crowded and often spilled onto a second page when printing.

The following modifications/additions have been made to the Residential MLS Reports:
1) CR Full (1-Page) Report – Several modifications made to make the report fit on one page. These include:
– The name is the same in the print dialog box “CR Full Report”, but reads “CR Full 1-Page Report” at the top of the report itself.
– Move MLS number to the top of the report
– Address moved to the top of the report
– Contingency Reason field moved to top directly below Status field (when property is in Contingent Status)
– CDOM and DOM moved to the top
– Style moved to the top
– Approximate Complete Date field moved to right side below New Construction
– Complex/Subdiv Amenities field moved up to left of HOA/COA fields
– Listing Agreement Type, Addl Parcel Numbers, VT link, Windows, Interior Flooring all moved to CR Full 2-Page Report
– Sold Info will appear at bottom only for Sold properties. Otherwise it will be hidden.
– New fields added in the future will always be added to CR Full 2-Page Report.
2) Side by Side with Remarks – New 3-up style columnar report (Released earlier this month)
3) CR Full 2-Page Report – New report with designed to print to two pages.
– larger font size
– additional space between sections
– full A2A Remarks (CR Full 1-Page is limited to only 25% of the A2A remarks for space limitation)
– All additional fields will appear on the CR Full 2-Page report

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06/26/2015

Realist Service Has Been Restored 10:17am

Realist service has been restored.

We sincerely apologize for the inconvenience this caused.

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06/16/2015

Realist – Currently Unavailable 8:30 am June 16

MLS Technical Support has seen that Realist is completely unavailable at this time.  This outage is unexpected and not planned maintenance.  Auto-population of tax data for new listings is included in this outage.

We will update this post when Realist is restored or when more information is available.

 

 

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Realist service Restored – May 31, 2015

Realist experienced an unexpected outage as of 5/28/15, 3:00am EDT that lasted until approximately Noon, May 31, 2015. The service has been indicated as being fully restored.

We apologize for the inconvenience. If you see any issues, please notify us at techsupport@columbusrealtors.com

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06/01/2015

My Sent Email Enhancement: View Count and Timestamp for Auto-Email – May 11

On May 11, Auto E-mails will be able to see a View Count and Last Viewed Timestamp when viewing Atomatic E-mails on the My Sent E-mails page.

To view the screen, go to the Contacts tab and click My Sent E-mails, then select Automatic. From here there will be two new columns of information. The View Count will show how many times a user has clicked to view their newsfeed for the automatic e-mail and the Timestamp will show the last time that newsfeed has been viewed.

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05/07/2015

Inbox/News Feed Enhancements for Auto-Email and Portal – May 11

On May 11, FBS will release several improvements relating to the News Feed in automatic e-mails and portals.

Viewing Automatic E-Mails – News Feed Menu
Just as before, when a user clicks on a link in an automatic e-mail, the link opens to that listing highlighted in the News Feed. A News Feed icon will now be shown on the left side of the screen. The number next to the icon indicates how many listings have not been read by the user. By default, the News Feed shows all listings with unread listings in white and read listings in grey. Listings become marked as read when the user views the listing report on the Detail tab, or when they click the Mark All as Read button.

If the user has portal access, when they click to view listings from an auto e-mail, they will have an expanded menu available underneath the News Feed and they will be able to rate listings and view their Favorites, Likes, and No Interest listing collections.

Regardless of whether the user has Portal access, they will have access to your contact information by clicking on your photo at the top of the News Feed menu.

Portal Changes – News Feed
When using the portal, the Inbox has been relabeled as the News Feed to make moving between automatic e-mails and the portal a seamless process. When a user logs into the portal, the landing page will be the News Feed. If the user is not associated with an automatic e-mail, they will go to the search results page for the search that appears at the top of their Saved Searches.

Although the default page that users see after logging in has been changed, they can still access the original My Account page at any time by clicking on the My Account link in the upper right corner.

New Setting for News Feeds – Allow Statuses that No Longer Match Search Criteria
Since the News Feed shows a record of all the listings the user has received, it is now possible to allow listings to stay in the News Feed even if the listing has changed status to no longer match the original search criteria. This applies to the News Feed when accessed from either an auto e-mail or from the portal. By default, all statuses allowed by the MLS will be allowed in to stay in the News Feed.

If you want to change the default statuses allowed in Auto E-Mails and the Portal, go to the Preferences Menu and select Portal Preferences. Under the Portal Preferences section, you have access to the setting called Allow these statuses in the portal news feed for listings that no longer match.

If you would like to exclude statuses for appearing for a specific portal contact, go to the Contacts Menu and select Contact Management. Select the user, click on their Portal tab, and select Change Settings.

You can then select which statuses appear for that specific contact when they view the News Feed.

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Announcement: Windows XP Support Ending on May 1, 2015

Please be aware that as of May 1st, 2015 the MLS Technical Support staff will no longer be able to support MLS related software issues that occur under the Windows XP operating system. Microsoft discontinued support for Windows XP in April of 2014 and as a result FBS (the company that makes Flexmls) discontinued support in late 2014. We have strived to continue supporting XP as a member benefit but it has become impossible to do so. If you have questions about this policy change please contact Bryan Dean at bdean@columbusrealtors.com.

Important Support Information:

Windows Vista the latest versions of Firefox, and Google Chrome
Windows 7 Internet Explorer 10 and the latest versions of Firefox and Google Chrome
Windows 8 Internet Explorer 10 (Internet Explorer 11 under Windows 8.1) (Desktop mode only), and the latest versions of Firefox and Google Chrome
Mac OSX 10.6+ (Intel only) the latest versions of Firefox, and Google Chrome (Safari is supported on Mac OSX  10.8 or newer)

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04/27/2015

Realist Downtime: System Update Monday, April 27

An update to Realist will be installed on the evening of Monday April 27th.  Realist may be unavailable for several hours during that installation process.

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04/23/2015

Realist Service Restored as of 4/16/15 1:00pm EDT

Realist experienced an unexpected outage as of 4/16/15, 11:37am EDT that lasted until approximately 1:00pm EDT.

We apologize for the inconvenience.

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04/16/2015