Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

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· Realist Reports and Auto-pop Unavailable for Franklin, Delaware, and Morrow Counties   12/15/2014
· Feature Enhancement – Print or Email Multiple Report Formats   12/04/2014
· Changes to the One Line List View – December 10, 2014   12/01/2014
· Realist Downtime for Scheduled Maintenance – November 15 – 11pm   11/12/2014
· Realist Downtime for Scheduled Maintenance – 1:30am Tuesday, Nov. 11   11/07/2014
· Flexmls for iOS App – Informational Session – Wednesday, October 22, 2014 3:30 PM   10/20/2014
· FBS Security Updates and older web browsers – October 15, 2014   10/15/2014
· Realist Downtime Tuesday Morning – 1am-5am – System Update   10/13/2014
· Subdivision, A2A Remarks, Property Description: Default to “Contains” Auto-Wildcard Searching   10/06/2014
· ASAP Email Notification Issues – Update   10/03/2014
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Note: Most posts prior to 11/2012 are not available in the archive.

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Realist Reports and Auto-pop Unavailable for Franklin, Delaware, and Morrow Counties

Realist Property Details reports are generating a “No Properties Found” or “No Report Generated” error for Delaware, Franklin and Morrow Counties.  Auto Population of tax data when entering a new listing is also affected.

Realist technical support has been notified and is currently working to resolve the issue as soon as possible.  We will provide updates as they become available.

 

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12/15/2014

Feature Enhancement – Print or Email Multiple Report Formats

Today on December 4th, Flexmls included a new feature that allows users to select multiple report formats from the Print and Email screens.

From the Listings to Print or Email screen, select the Detail checkbox and up to 4 different report formats. To choose multiple reports, hold down the Ctrl Key (Command on a Mac) as you click on the individual reports you’d like to include. To deselect one item from the list with multiple items highlighted, hold down the Ctrl (Command) key and click the report you wish to remove.

*Note – To see the new options, it is possible you may need to check and then recheck the DETAIL option on the left of the screen. Once you recheck the option, please select the report you wish to print (Default standard view report is “CR Full Report”). Once you have a report, or reports, selected you can click on the SAVE wording near the bottom left of the screen to remember these options.*

reportprint1

Reports for each listing will be grouped together, followed by the same reports for the next listing.

reportprint2

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12/04/2014

Changes to the One Line List View – December 10, 2014

On December 10, FBS will change the way listing statuses appear when viewing listings in the one-line view on the List tab. Since the current, full-text description can make the column unnecessarily wide, it will be replaced by a lettered code for the status.

1

You can use your mouse to hover over the letter in the Status column to see the full status description.

2

Below is list of common status abbreviations:
A = Active
P = Pending
C = Closed
E = Expired
L = Cancelled
W = Withdrawn
D = Deleted

Additional information for status changes and contingencies will follow the status code.

3

Use your mouse to hover over the letters or symbols following the status to see the full description.

4

Common status change abbreviations/symbols are as follows:
New=New
Status Change=SC
Back on Market=BoM
Text Change=nothing
Price Decrease= $↓
Price Increase=$↑

Contingency codes are determined by whether your MLS handles them as separate statuses or sub-statuses and they will reflect the codes that your MLS currently uses to define them. Just hover over the contingency to see more information.

5

Please note that these changes do not apply when printing the one-line view for the list tab. When printing, the full-text description will still print as shown in the example below.

6

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12/01/2014

Realist Downtime for Scheduled Maintenance – November 15 – 11pm

Realist will be performing system maintenance on the evening of Saturday, November 15

Schedule of Downtime:

Realist offline and inaccessible – 11:00 PM

Realist access restored – 3:00 AM.

Realist will be unavailable during this maintenance period.

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11/12/2014

Realist Downtime for Scheduled Maintenance – 1:30am Tuesday, Nov. 11

Realist will be performing system maintenance on the early morning of Tuesday, November 11

Schedule of Downtime:

1:30 AM Realist offline and inaccessible

3:00 AM Realist access restored

Realist will be intermittently unavailable during this maintenance period.

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11/07/2014

Flexmls for iOS App – Informational Session – Wednesday, October 22, 2014 3:30 PM

Join our vendor FBS for a Webinar on Wednesday, October 22 on the recently updated iOS Flexmls App

Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/743582137

Join us for an overview of the Flexmls for iPhone app and see the latest updates!

Title: Flexmls for iPhone App – Informational Session
Date: Wednesday, October 22, 2014 3:30 PM
After registering you will receive a confirmation email containing information about joining the Webinar.
System Requirements
PC-based attendees
Required: Windows® 8, 7, Vista, XP or 2003 Server
Mac®-based attendees
Required: Mac OS® X 10.6 or newer
Mobile attendees
Required: iPhone®, iPad®, Android™ phone or Android tablet

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10/20/2014

FBS Security Updates and older web browsers – October 15, 2014

On October 14, 2014, at approximately 8pm CDT, the FBS Hosting team reacted to a vulnerability/exploit (CVE-2014-3566) that was disclosed to the public about an hour earlier. The action taken, on our vendor’s part, was to completely disable SSLv3 on the servers responsible for serving all Flexmls traffic.

What this may mean for you is that your browser you are using to access Flexmls is out of date or is using non-standard settings, you will likely have an issue even bringing up the Flexmls system. You do have several options to help assist with access to the system:

Make sure the browser that’s being used is as up-to-date as possible for the OS that is being used.

  • All versions of Chrome and Firefox, as well as Safari support at least TLSv1.0 by default.
  • IE versions 7, 8, 9, 10, and 11 on Vista, Windows 7, Windows 8, and Windows 8.1 also support at least TLSv1.0 by default.
    • Internet Explorer 6,7 or 8 on Windows XP is not supported as of April 7, 2014. You must be using either Google Chrome or Firefox as your browser on Windows XP.

It is still recommended that users upgrade to the latest possible version of whichever browser they’re using (if possible).

If the user is running one of these browsers and still having an issue, it may be the case that they have disabled TLS support in their browser.

  • There is no legitimate reason for this, so the recommended action would be to re-enable at least one version, preferably the most recent one possible, which would be the most secure. As there are many variations on the steps depending on which browser is being used, please contact your browsers reference material for help.
  • If all of the TLS versions are disabled, it should only be necessary to re-enable the most recent version (eg: TLSv1.2 if it’s available, otherwise TLSv1.1 if it’s available, otherwise TLSv1.0). If none of these are available to enable, then the browser should be updated to a more recent version (if possible)

For most home users, the answer is to look to make sure you are up to date with both your browser’s version or the appropriate Windows or Mac OS updates. The following links can help:

For assistance with Windows Updates, you can use the following link: http://windows.microsoft.com/en-us/windows/windows-update
For assistance with Mac OS updates, you can use the following link: http://support.apple.com/kb/HT1338

Once you have updated fully for either Windows or Mac OS updates, if you are still having a problem with your browser of choice, your next course of action would be to try a different browser. Flexmls supports recent versions of Internet Explorer, Google Chrome, Firefox on Windows systems and Google Chrome, Firefox or Safari on Mac OS.

If you are on a computer that is in an office or corporate environment, it is possible your computer may have certain settings or software requirements established by your company’s IT team for the protection of their internal network or provided hardware. You would want to consult your IT team for further assistance regarding this situation. If your IT team has questions, please direct them to our technical support at techsupport@columbusrealtors.com or by phone at 614-475-4000 during regular business hours of Mon-Fri 8:30a – 5:00p.

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10/15/2014

Realist Downtime Tuesday Morning – 1am-5am – System Update

There will be a scheduled outage for Realist beginning approximately 1am Tuesday morning.  There will be intermittent inaccessibility during the update.  Service should be restored to normal for Realist by 5am.

PLEASE NOTE:  MLS access will not be affected, only Realist.

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10/13/2014

Subdivision, A2A Remarks, Property Description: Default to “Contains” Auto-Wildcard Searching

The Subdivision, A2A Remarks, and Property Description fields now default to searching for text “contained within the field”.  That is, if you type “meadow”, these 3 fields will now find the term “meadow” anywhere within the field.  (ie Meadowlark Woods, The Meadows, etc)

The Property Description field had this functionality already, but Subdivision and A2A Remarks defaulted to “Starts with” previously.

If you want to search for a specific subdivision by an “exact matching name”, you can use the “=” (equals sign) for search for “exact matches”.  (ie =The Glen will return only that subdivision, not The Glen at Woodside or The Glen at Abbyshire)

As always, remember that Subdivision is not a required field at time of listing entry.  If the agent chooses not to fill in the field, it will be blank and unsearchable.  It is always a good idea to do a “second opinion” search when using the field Subdivision.  A second search using a polygon around the subdivision might be a good idea to make sure you didn’t miss any listings that had a “blank” subdivision.

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10/06/2014

ASAP Email Notification Issues – Update

This information was last updated afternoon of 10/3/14.

All major issues with ASAP notification should now be resolved. Some minor issues remain (see below).  If you encounter an additional occurrence of one of these issues, please report it to MLS Technical Support.

Fixed Issues

  • Listings sent via email that are outside of the criteria of the search.  This issue has been mostly resolved by Flexmls.  The vendor says that a bug that caused criteria that was not saved correctly in a search to send errant listings.  While the errant listings/bad criteria has been repaired, it is likely that the already-sent “non-matching” listings will still appear in the results list.  FBS is working on a fix for this, but is unsure of the ETA for correction.  The incorrectly matched listings will automaticlly “work their way” off the list over time due to the changes and additional results being added to the top of the list.  If you find that any of your clients are receiving listing emails that do not match their criteria specifically on 9/25/14 or later please forward that email to support at techsupport@columbusrealtors.com and we will provide these examples to Flexmls.
  • Weekly events sending as ASAP. Most instances of this were to be resolved as of late afternoon on 9/22/14 and this particular issue affected approximately 1% of all searches) If you find that any of your clients are still having issues when they look at their emails specifically on 9/23/14 or later , please have them forward you a copy of an email that still isn’t working. Then forward that email to your support staff (us) at techsupport@columbusrealtors.com
  • Error message that appears in a red box when clicking on a link in an email and no listings shown. This issue has been resolved.  If you find that any of your clients are still having issues when they look at their emails specifically on 9/25/14 or later , please have them forward you a copy of an email that still isn’t working. Then forward that email to your support staff (us) at techsupport@columbusrealtors.com

Some or all of these issues appear to have begun some time on Friday September 19th, 2014.  Any issues still outstanding are currently at a high priority for fixing with FBS (the software vendor that makes Flexmls). As more information is known this article will be updated.

We apologize for the inconvenience.

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10/03/2014