Welcome Screen News Archive
Note: Most posts prior to 11/2012 are not available in the archive.

Back to MLS Welcome Screen


You searched for: Category of tech-support

Search Results:
· Upcoming Flexmls Training Webinars Offered by FBS   08/23/2018
· Update – Video Available – New Optional Client Portal Design – September 2018   08/10/2018
· Now available! August 2018 RPR Webinars   08/06/2018
· Realist Downtime: Scheduled Maintenance – Thursday, July 12, 1:00am   07/09/2018
· Flexmls Downtime: Scheduled Maintenance – April 30 – 4:30am   04/27/2018
· Flexmls Slowness – Friday, April 20 – 4:30pm   04/20/2018
· Realist Downtime: System Maintenance – Saturday, April 14 – 11pm   04/11/2018
· New MLS Training Videos Available   04/06/2018
· Realist Downtime: System Maintenance – March 24, 10pm through March 25, 12pm   03/19/2018
· Realist Downtime: System Maintenance – Thursday, March 8 – 1:30am   03/06/2018
1 5 6 7 8 9 27


Archives by Year:

Note: Most posts prior to 11/2012 are not available in the archive.

Archives by Subject:

Upcoming Flexmls Training Webinars Offered by FBS

Flexmls training webinars offer live, online training on a variety of topics.  Below are the latest offerings through October.  Click the link beside the date and time for the webinar you wish to attend.  You will be taken to a registration page for that webinar.

Note:  All basic functions of the Flexmls system will be identical to those used in the Columbus MLS but the exact field names may be different.  Attendees will be from across the country and the specific MLS used for the demonstrations will likely be from other cities, not Columbus.

Click a link below to register:

8/29 – 3pm – 60 min.
Flexmls Customizations

9/5 – 12pm – 30 min.
Flexmls Pro for Android & Mobile Web

9/26 – 12pm – 30 min.
Flexmls General Preferences

10/11 – 11am – 60 min.
Creating Map Overlays & Statistics

10/30 – 2pm – 30 min.
Managing Collections in Flexmls Pro

Back To Top
 

08/23/2018

Update – Video Available – New Optional Client Portal Design – September 2018

VIDEO OF NEW PORTALClick here to see a video preview of the new portal.

VIDEO OF ENABLING NEW PORTAL AND SETTINGSClick here to see a video of the New Portal Settings screen and how to enable the new portal.

Would you like to download or print a copy of this New Portal announcement? Click here to view the PDF.

A new, updated Portal interface for clients will be made available in flexmls in September.  The new Portal (aka P2, if you want to be “trendy”) is more visual and easier for clients to navigate.  It will have larger, more prominent photos.

Old Portal:
 Old Portal     

New Portal:
 New Portal

Update – Agent Settings for the new Portal:

The Portal Preferences page looks very different when the new Portal is enabled.  There are some changes as well.  Some settings are removed.   The basic layout of the settings is a new, collapsed view.  Each section of the settings can be expanded by clicking the section you want to modify.

Three New Preferences:

  1. Intro – Short promo video for the new portal
  2. My Listings – This will display the Agent’s active listings on the Portal Log In page.
  3. Other – Allows the user to return to Classic Portals

Renamed Preferences: 

  1. Portal Basics– (previously called Portal) Allows you to set change the portal name/url. Allows you to turn off the portal (it is enabled by default when using the new portal)
  2. Intro Email– (previously called Invite) Lets you change the default portal invitation email.
  3. News Feed– (this is called Exclude these listings statuses from appearing in the news feed unless the status is included in the search in the Classic Portal) – Instead of Excluding specific statuses from the news feed, the setting will include the selected statuses and allow them to stay in the news feed.
  4. Listing Content Option– Similar to previous options on the detail tab. Allows agents to default to displaying Open House, Documents, and Tax Info.
  5. Emailed Listing Links– previously called Listing Links from email show. This determins where subscription email links open (News Feed, only listings in the specific email, or the saved search that generated the subscription email).

Removed Preferences:

Some preferences have been removed. These include Start Position, Detail, Business Card and several others.  Since these are incorporated into the default design of the new Portal, there is no customization.  These items will always be displayed in their new, “P2”/New Portal layout.

Changes in Contact Management:

The View News Feed option allows the agent to work on behalf of the client. The agent can see the portal, mark favorites, hide, and recommend listings.

NOTE: Even if the new portal is enabled, the agent will see the Classic Portal layout when they work on behalf of the client.

Simplified settings when mailing Public Listings:

The manual email screen is simplified when emailing public versions of a listing.  Some of the Classic Portal settings don’t apply to the new layout.

When a manual email of the public version of the listing is sent, the recipient views the listing in the new portal format (even if they are not using the Portal itself). This ensures that all listings from Flexmls follow the same format/design–keeping the client’s user-experience the same for all listing updates (subscription emails, manually emailed listings, and portal).

NOTE: Private versions of the email will still have the options that agents are used to seeing.

How do I enable the new portal?

After the New Portal is enabled to all users in September, you will see a button on Portal Preferences. The large, blue button will read, “Try the New Flexmls Portal”.  As soon as you enable the New Portal, ALL of your clients will have the new interface.

Reminder:  Switching back and forth repeatedly would be very confusing to the clients.

 

 Things to note about the new Portal:

  1. Old (aka Classic) Portal design will continue to be available. Agents can choose between new and old-style Portal
  2. New Portal will be opt-in for existing agents. It will not automatically change to new Portal.
  3. New Agents who join MLS after the September release of the new Portal will default to new-style Portal, but they can “revert” to old Classic-style Portal.
  4. All clients for each agent will use the new or old style based upon the agent’s preference.
    1. Agents cannot have one client on the new Portal and another client on old Portal.
    2. When an agent changes their Portal style preference (new vs. old), all clients will be immediately moved to that style of portal. Switching back and forth repeatedly would be very confusing to the clients.

 

Would you like to download or print a copy of this New Portal announcement? Click here to view the PDF.

 

VIDEO OF NEW PORTALClick here to see a video preview of the new portal.

 

If you prefer to see screenshots of the new functionality, here you go:

New “Contact Agent” button appears at the top of each listing report.

  

Simplified “send” box appears to allow client to contact their agent quickly.

 

 

 

 

 

 

Hovering over a photo on the new Portal will cause the photo to “pop-up” over the property on the map.

Clicking on the photo will take the client to the photo viewer and listing information for that property.

Some considerations before switching to the new Portal:

  1. Existing reports from flexmls (ie “1-page, 2-page, Brief with Photos”) have been replaced with a standard “Portal report layout.”
    1. The listing info on the new Portal is always displayed in the new Portal report format. The MLS-created reports are not available.
  1. Subscription/News Feed listings sent by auto-email will also display the new, generic Portal report layout since the subscription links take the user to the Newsfeed section of the new Portal.
  2. Custom Collections cannot be created by the client on the new Portal. (Very few clients utilized this function on the old Portal.)
  3. Clients cannot print listings from the new Portal.

 

 

Back To Top
 

08/10/2018

Now available! August 2018 RPR Webinars

RPR has recently provided a list of upcoming webinars for August 2018. The links below will take you to RPR for the specific event for registration. Note that it appears that many of these events have multiple potential dates to register.

View All Webinars available

Getting Started With RPR

Residential:

Get the Most out of the RPR/zipForm® Partnership

Pre-listing Checklist: Use RPR to Nail Your Next Listing Presentation

Open House Tips & Tricks from RPR

RPR for Residential Investment Analyses

Design and Deliver a Successful Buyer Tour With RPR


Commercial Webinar Recordings:

Introduction to RPR Commercial

RPR Mobile for Commercial Practitioners

Adding Value to Multifamily Investments Through Renovations and Refinancing


Broker/Owner Workshops:

Introduction to RPR’s Broker Tool Set

RPR Overview for Broker/Owners and Managers

RPR Data Tool and Market Reports

Back To Top
 

08/06/2018

Realist Downtime: Scheduled Maintenance – Thursday, July 12, 1:00am

A Realist update is scheduled for the early morning of Thursday July 12th, 2018.  Realist may be intermittently unavailable between 1:00 AM and 5:00 AM during the installation process.

Back To Top
 

07/09/2018

Flexmls Downtime: Scheduled Maintenance – April 30 – 4:30am

*** Originally posted 4/26/18 at 5:05AM ***

FBS will be performing scheduled maintenance in the early morning hours of Monday, April 30th.  The expected window is 4:30am-5:00am while the software is being restarted.  This could result in sporadic connectivity issues for some users accessing the Flexmls system. Please note that any such issues should be very short lived.

Back To Top
 

04/27/2018

Flexmls Slowness – Friday, April 20 – 4:30pm

FBS identified an issue on that was causing slowness on flexmls have taken action to resolve it.  They will continue to monitor the situation.

Back To Top
 

04/20/2018

Realist Downtime: System Maintenance – Saturday, April 14 – 11pm

CoreLogic will be performing system maintenance the evening of Saturday, April 14, 2018 during the designated maintenance window from 11:00 PM to 3:00 AM the following morning.  Realist may be intermittently unavailable during this maintenance period.

Back To Top
 

04/11/2018

New MLS Training Videos Available

Several new MLS training videos specific to the Columbus MLS have been added.  These videos are in addition to the full length class videos and others that were already available.  To access the “Specific to Columbus” videos, log in to Flexmls and click the Training Videos link in the MLS Links gadget. 

Training Videos link in MLS Links Gadget

New videos include:

  1. Subscription JUMPSTART – Setting up and auto-email in under 10 minutes.
  2. Watermarking Photos for Not Actual Property and Virtual Staging – MacOS and Windows.
  3. Flexmls for consumers app for iOS – Navigating the Client Portal on an iPhone.
  4. New Menus and Property Type Selection – choosing a Quick Search template default and creating favorite buttons from the new menu.

 

Back To Top
 

04/06/2018

Realist Downtime: System Maintenance – March 24, 10pm through March 25, 12pm

CoreLogic will be performing system maintenance on Saturday, March 24th, 2018 from 10:00 pm through Sunday at 12:00 pm.  Realist will be unavailable during this time.

 

Back To Top
 

03/19/2018

Realist Downtime: System Maintenance – Thursday, March 8 – 1:30am

CoreLogic will be performing system maintenance on Thursday, March 8th, 2018 from 1:30am through 3:30am. Realist may be intermittently unavailable during this time.

 

Back To Top
 

03/06/2018